Huawei — Mobile Phone Issue

Address:

Ghaziabad, Uttar Pradesh

Respected Sir,
This is Sachin Rathod from Vaishali Ghaziabd, UP, I had purchased Huwaei-IDEOS smart phone on 21s Feb 2011 cost 8,600Rs, after two months I faced major issue with this phone suddenly the was continuously vibrating, I reached to service center which is located in Ghaziabad Name – Sai Communication, I handed over my phone on 20th April 2011 to the executive, now till date I haven’t received any update, simply they are saying, they will inform me within 2 days, now it is almost 1 month, I am not that much billionaire to get one more phone till my phone get replaced, now recently yesterday I got an update from Sai communication that, it is pending at Huwaei Head Office because they don’t have parts available for this phone.

Now I want to know that is that my mistake that I had purchased Huwaei phone, 8600 is very big amount for a middle class person, now I am approaching consumer court to get solution on this, either Huwaei return me my money or replaced the phone as I am not going to take repaired phone, because in two months it has major issue.

I believe law will help me on this, now I want to open case against Huawei and I am sure I will get the phone replaced.

Following are the phone details :

Customer Name – Sachin Rathod
Contact – [protected]
Product Name – Huawei – IDEOS(Aircel)
Purchase Date – 21/02/2011
Issue With Mobile on – 19/04/2011
IMEI NO- 5C4CA9FC7529
SR No – W7K7NE10C2201645