[Resolved]  Hyundai — Poor fuel mileage

I have been always getting my car serviced through authorised Hyundai service centre, Rama hyundai, Vasant kunj, Delhi. When i had originally purchased the car i got avg 14.5 KMPL which was OK. About a year back after servicing i had running problem. I had to take my car twice to Rama Hyundai after which the problem was corrected by i continue to get low mileage approx 10/11 Kmpl. I got last servicing done through another Hyundai service centre Raj Super Service Station, Moti Bagh, Delhi but the problem persists.
I earlier got company fuel but have retired on 30sept and hence car operational cost is a major expenditure.Could you kindly help or guide where i should take the car for check up and remedial action
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Aug 13, 2020
Complaint marked as Resolved 
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M/S. Hyundai Motors.

Dear Sir/ Madam,

I have been a Hyundai customer since past 10 years and own many cars. Recently I have purchased a product of yours i.e. Hyundai verna CRDI SX Model. Car registration No. is DL8CS1161 & purchased it from Himgiri Hyundai wazirpur Industrial area. New Delhi. I think that I have done a blunder mistake to buy this car because from the day one. I am having problems in this car as mentioned below :-

1). Car allienment is out & it goes itself to left side of the road without touching the stearing.

2). Tiers are finished at the mileage of 25, 000 Kms. They have lost their girpment.

3). Airconditioner does not work in the day time .

4). Fog lamp & head lamps bulbs are so poor that fog lamps are better when offs because it gives light like a night bulb.

5). Mileage is not more that 10 Kmph in city & 13 Kmph On the highways, now today is almost 1 year & 1 month. I have complaint many a times in your different Hyundai workshops like.
1). Himgiri Hyundai wazirpur Industrial area.
2). Samara Hyundai G.T. Karnal road.

Whenever I go they guys always said to me that your car is perfectly all right when I go to samara they said that our alignment machine is not working. When I said to the person he told me that everything is okay & your tiers will not wear out at but at the mileage of 25, 000 Kms. the tires are finished.
On 19-04-09 I have received a call from your side their was some Mr. Swagato saying that I am calling from direct Hyundai & he also gives me the complaint no. i.e.[protected] & the telephone No. is +[protected] then again I received a call on
30-04-09 that was some Miss Esha. I also told to her the same & she also said that you don’t have to worry we are from direct Hyundai & I forward your complaint to our engineer executives. But not a single action is taken towards my problem till now .12-05-09 was the recent call which I received from samara Hyundai & she also said me the same things. I request you to kindly show me the path forward, as I am planning to file a legal suit against them to compensate me by either providing me a replacement new car or returning the complete cost of my car.


Varun Jain.

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