Hyundai Motor India Complaints & Reviews

Mail 2 : Fw: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179
From: DEVANSH ZAVERI on Fri, 04 Nov 2022 11:32:48 Add to address book
To: You & 2 others | See Details
To whom so ever it may concern

I am really surprised as I have not received any reply from your side for last 13 days for the trail mail.
I have read of many such cases which shows the flaw in your DCT system and failure of parts for this model of creta which I own.
This time the part was replaced by Sharma motors, Ashram road, Ahmedabad free of cost.
My concern is What will happen if part fails post warranty period? I am further not mentioning the frustuation and inconvenience cost that happens to customer when it fails anywhere on road. It is very fearful experience to drive such faulty cars .
I have not spent 20 Lac Rs. to buy a faulty car.
Give me concrete action plan or I will have to take up the matter through legal route.

Regards,

Jimisha Devansh Zaveri
(M[protected]

Mail 1 : From: "DEVANSH ZAVERI"
Sent: Sat, 22 Oct 2022 12:58:23
To: "crservice", "crsales"
Cc: "dnzaveri_69"
Subject: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179

To whom so ever it may concern

With deep regret I need to complaint that yesterday my just 2 year old creta came under breakdown.

1.Problem is transmission error indication ON continuously.
2. Reverse gear not working.
3. Also problem in Forward gear autoshift.
4. Racing of car etc..

My car is driven just 17000 kms. I am not expecting such major issues from company of Hyundai's repute. I have planned to go for Diwali vacation in this car. Feeling very disappointed for buying this Hyundai car and spending nearly 20 Lac.

Do needful immediately so that I can use my car going out of station from tomorrow for this Diwali vacation.

Revert immediately and What support you can give.

Regards,

Jimisha Devansh Zaveri
(M[protected]

Dear sir,
I have already send the mail to dtm Hyundai delear dehradun and company mail I'd and WhatsApp many time related my RC but no response last 2 years. I my very highly mentally harassment to financier side and dealer side every day. So please resolve my problem on urgent basis.
Thanks
Narender Kumar
[protected]
[protected]

Dear sir i purchaged a car Creta 1.5 MPi Ex dt 23 sep 2022, Dealer provide vehicle No UP72BR2415 at date 21 oct 22 but RC not provided me by dealer yet and This Vehicle no UP72 BR 2415 not also registered online. Please find attachment and do needful. regards

Hereby tells u that my car is not working the Parts are not available in us service center and not at all in market and my car is about 50 to 75 km away from me
Our service center Parts not sell in customer is very big problem in our customer
Is very big mistake the purchase hundai veichal

Hi
Both front head lamps moisture issue from many days.
car show to service center but team says will change the caps and clean it.
Starting issue every morning.(share the feedback to service center they have check the battery and say its okay) issue not resolved
Engine noise increases and gear are hard and stuck some time while driving.
I need refund or exchange the car....

Dear Team

Good Afternoon.

I am the proud owner of Hyundai Grand i10. I bought this car from Lakshmi Hyundai, Chennai in the Month of April 2016 and since then my car is maintained by them periodically.

However, recently i had a problem with my a/c - as there was NO cooling, i approached PeeYesYem Hyundai one of the service points for Hyundai for necessary update and correction. I had an a/c issue in 2018 and replaced the coil by Lakshmi Hyundai under warranty. Again there was cooling issue and the same was done by Lakshmi Hyundai since the a/c wiring was cut by rat.

while leaving my said car to PeeYesYem before Deepavali and i specifically told this to the service engineer to first check and then update. However, the service engineer called my that there might by coil issue or gas issue and they have to remove the dashboard to check. But once I explained them to first check the wiring, the service engineer came back to me and told that there is rat bite and hence replacing the entire wiring set and charged me INR 2500. He hasn't told me about anything in regard to coil or gas issue.

the next day i again found the same a/c cooling problem and informed them immediately about the same and the service engineer was kind enough and told me that he was away for Deepavali and once he back to work, he would do it.

two days back, the car was picked up and i got a feed back that the coil might be damaged and however, he will fill the gas which will give the cooling effect and charged me 800.

again the same problem persists and he was telling me that the coil should be changed and the cost would be around 9000+.

Please correct me if i am wrong:

- my car from the date of purchase till date serviced by an Authorised Hyundai sevice centre
- the service engineer is duty bound to tell the customer the exact issue and guide for the solution
- like private garage, the mechanics should normally add additional issues and charge the customer
- kindly tell me is it the duty of the service engineer to tell me the issues and guide me how the correction has to be done. unfortunately this was NOT done by the service engineer rather mislead me and charged me unnecessarily without analysing the issue on hand.

now i request you as Hyundai Motor India to check the a/c system and update me the correct position with transparency viz without hiding anything to safeguard the service provider.

please let me know to whom should i talk and leave the car for proper analysis and guidance.

Hope to get a positive response from your end soon.

thanks and regards

Narayan
[protected]

My aura car stopped working after 78000 km . Agency told that they will dismantle engine and assign new
How poor on there part
Should I go to court to file a petition

Hi I bought a Venue SX Turbo imt on 12 oct 2021. It’s been exactly 1 year on 13 oct 2022,
I had to travel to a hospital due to some medical emergency from my home to 250km away. While I reached almost 130km my car broke down in middle of nowhere, I called Hyundai RSA which came after 5-6 hr. Next day when I went to see what was my car issue they told its a manufacturing defect of the fuel pump so They told to wait for 4 days while they order the parts(fuel pump) after 4-5 days they said fuel pump issue is fixed but now the accuator is not working it will take more 10-12 days for them to order and fix the problem.. its been almost 15 days now and still my car is not fixed..

The service centre are trying their best but I wanted to know
1. Did Hyundai sold me a faulty car ?
2. Who’s responsible to pay for the EMI of those days ?
3. What if it happens again, will Hyundai give a written statement on that ?
4. And finally what is the procedure to either change this stupid car or refund my hard earned money which I wasted in this car.

I have recently bought Alcazar Platinum Diesel Optional 6 seater variant, would like to raise my sincere concern about the headlight focus and throw while driving at night, please address this issue immediately for safe and comfortable driving.

My car has broken down 3 times and car has been taken to the service center and the clutch parts have been replaced but the same Issue still persists even after rasing this to the service centre and Complaining to Hyundai customer care as well

Car colour is peeling off

I have a creata car 2017 model and there is a problem in paint peeling my bonut and trunk paint start bubble and peeling from the surface

This is second month of my new vehicle, Since i have a free cash wash coupon i went for a car wash, while returning the vehicle driver kept a huge scratch on side mirror, next when I came for 1st service while cleaning the car they damaged battery cover completely. This is what Lakshmi Hyundai service will be like. Thank you for the worst service.

There is an issue with our Hyundai venue like it suddenly stopped in city traffic for 3 times nearly 1 st time when I faced this issue i towed this vehicle to my nearest showroom they said that it's is with some engine update and they resolved it and 2 nd time same thing happened out of city when my dad was driving it has so hectic again we towed it to the showroom and after 3 weeks of constant repairs with different reasons they ressolved it again I got the same indications when I called to show room they said it's dpf problem which we faced previous. Iam really frustrated with this vehicle why is it happening like that we had many cars before we never faced this type of issue with either of previous cars which we had its been 2 nears only since we purchased this car so soon we are facing such problems please get us a solution for this use this is unfair of Hyundai motors

I am complaining about Krissh Hyundai Patna as they purchased insurance for my Venue car from HDFC Agro but while I lodged accidental claimed company had approved only 70 percent. I am entitled for 100 accidental claim also there executive at Krissh Hyundai support insurance company by saying that “company zero rupaya bhi kar sakti hai wo to acha hua ki 70 percent kar diya.”

I had purchased Hyundai venue car in 2021 and Hyundai dealer in Kharagpur “Kesav Hyundai “ had purchased insurance for my car with HDFC Agro for which I paid higher premium amount rather than other players in this area. Also second year I renewed it with same company but at the time of claim on 16/10/2022 they told me that company will pay only 70 percent of claim also my experience with Krissh Hyundai Patna is very bad they don’t support Hyundai customer they cheat people by doing malpractice accomplice with insurance surveyor.

I gave my I20 car for servicing at kothari hyundai satara road branch for 40000 km . The advisior did not tell me about any emergency repair for clutch plate, the next day while on travel, the car stopped in between on the road, when showed to near by repairer he told that the clutch plate was damaged which was all good before servicing.

I just bought CRETA on 6TH AUG, 2022 and I found there is problem in music system and turn indicator which I told the service advisor too in first service. They have told me that they will fix the issue but it is not resolved yet. They even send their team to fix it but they failed to do. Then they told me that they will ask the manufacturer to fix it but nor revert from Dealer side (HIMGIRI AUTO GURUGRAM). Then I tried in NIMBUS SHAIBABAD...

From 31st July, 3rd free service bring lots of complaint in our Hyundai venue UP80 GB 7834
Engine check light comes from Arvind Hyundai, Agra After service of My Car.
Still with us, After lots of Regeneration of engine or lots more troubles.
3times Emails send to Hyundai customer service, But no results find

Hi,

I have recently purchased and Hyundai i20 Diesel Sports from Popular Hyundai Kozhikode. Vehicle number is KL-57-Y-2146. Post purchase I noticed that while driving the car a humming noise coming from the car. I took it to the Service centre and they informed me that it’s common with i20 sports model due to the shape of Rim and wheel cups and if we change to Alloy wheels issue will be resolved. As per their confirmation I changed the wheel from Popular Hyundai to Hyundai original alloy wheels of i20 NLine. After this also my issue is the same. Again i have taken to Service centre but the issue is not resolved Kindly request you to look in to this and help me to resolve my issue at he earliest.