[Resolved]  Hyundai i20 Diesel Sportz — AC malfunctioning from past 5 months

Address:

South Delhi, Delhi

Your name
Your profession
Your address
[protected]
Your email address
Date
Name of dealer

Dear Sir/Madam
Re: (insert vehicle make, model and registration number)

Subject: (Disappointment for buying the car from Hyundai because of the worst services)

With foremost frustration and sorrow I am writing this letter to you and I hereby inform that on (date) I purchased a motor vehicle from your dealership (put the vehicle details here, year, make, model and registration number). Unfortunately, the vehicle has not been satisfactory and agreeable because from the past couple of months approximately 5, its A.C has been a major issue. It works on and off and add on I have been issuing my car to the service station many a times for the same. Three times my car was sent to Samara Hyundai and they couldn’t solve the problem. Then it was sent to Hyundai Motor Plaza where they gave a provoking response that the concerned parts are out of stock.

I have been speaking with Mr. Khan from 3 consecutive weeks, the advisor and he has been repeatedly giving the same replies that the parts will be sooner available.
Now again the car is at the service station and they tell us that still the parts are not available and shockingly the higher authorities deny talking.
I have spent 8 lakhs on this vehicle so that I could commute to my hospital easily but unfortunately the services rendered by you are so despicable.
Being a doctor I am ashamed to confront people like you all who run from their responsibilities.
I have to go to hospital twice every day according to the shifts and even at emergency calls with no fixed timings. An autorikshaw is never available at midnight.
I am so bugged and angry with this situation.

Though I have requested legion of times, but I would appreciate it if you could organize to arrange the parts for the needful as soon as possible.
As I am sure you can appreciate, I rely on my car for transport and apart from the
inconvenience, this problem has also caused me to incur additional cost .
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by (date), I will consider taking further action to resolve the complaint through the courts.