[Resolved]  Hyundai Santro Xing (Gls) — ACM Gone in 2 Months Brand New Car

I have buyed my new santro(top model) 2 months ago from samara hyundai (bhikaji kama place) No- DL3CBF0722 Executive- Vikas Negi, it has done only 900kms only and my AC is GONE, i gone to the service center at B-32, GT Karnal Road Industrial Area they said that my car's ACM is gone and it will take upto 6-7 days to replace them??

Can i know what is this ??? After buying a new car i am suffring this much??? this is my last try to complainting hyundai if still i did not got a reply from this also then i have no choice and I WILL PUT A CASE INTO CONSUMER CELL AND IN COUPLE OF MORE DEPARTMENTS.

Address-Pocket D/17, H.N-280, Sector-3, Rohini. Delhi-85

WHO WILL COMPENTATE FOR THE DAYS I HAVE SUFFERED AND I HAVE TO SUFER FURTHER??
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hyundai Santro GLS — Poor service

This is to inform you that i have been harassed by the people working in your North service centre, i.e. B-7, GTK Indl. Area, Near Shakti Nagar Tel. Exchange.
My vehicle's 3rd Service is due and i received a call from Ms. Komal, working at your service centre, reminding me that my vehicle's service is due today i.e. 24 Nov'08. So i took my Santro to the Service Station, which usually takes me an hour to reach from my home. And i approached the department on time, confirmed as before already i.e. 1p.m. Then it was told that you will have to leave your vehicle for a day for Service because they have less time for the Service.
Wasn't i supposed to be informed about this when i was being called for the Service. I wasted my another hour arguing with them and another hour coming back.
My whole day was ruined in driving my vehicle to your station, arguing for what they called me in for, and driving back from the station.
I went for my Vehicle's Service which was not done even and had wasted my full day.
Who is responsible for this loss? Had i done something wrong, as i invested my faith in Hyundai and bought Santro last year.
The first two services were done fine. No problems at that time, i was satisfied.
But not this time.
No person talked to me properly and Ms. Komal had no explanation regarding, why she called and told me to get my Santro serviced, when she already knew that it could not be done that day.
Not satisfied with the service. I had not expected this from the brand name like Hyundai.
Look into the matter on priority basis.
Sudershan Ahuja.
[protected]

Hyundai Santro GLS — Poor service on service centres

My car registration number is DL2CAD9396.
This mail is regarding that i have been harassed by the people working in your North service centre, i.e. B-7, GTK Indl. Area, Near Shakti Nagar Tel. Exchange.
My vehicle's 3rd Service is due and i received a call from Ms. Komal, working at your service centre, reminding me that my vehicle's service is due today i.e. 24 Nov'08. So i took my Santro to the Service Station, which usually takes me an hour to reach from my home. And i approached the department on time, confirmed as before already i.e. 1p.m. Then it was told that you will have to leave your vehicle for a day for Service because they have less time for the Service.
Wasn't i supposed to be informed about this when i was being called for the Service. I wasted my another hour arguing with them and another hour coming back.
My whole day was ruined in driving my vehicle to your station, arguing for what they called me in for, and driving back from the station.
I went for my Vehicle's Service which was not done even and had wasted my full day.
Who is responsible for this loss? Had i done something wrong, as i invested my faith in Hyundai and bought Santro last year.
The first two services were done fine. No problems at that time, i was satisfied.
But not this time.
No person talked to me properly and Ms. Komal had no explanation regarding, why she called and told me to get my Santro serviced, when she already knew that it could not be done that day.
Not satisfied with the service. I had not expected this from the brand name like Hyundai.
Look into the matter on priority basis.


Sudershan Ahuja.
[protected]

HYUNDAI -SANTRO GLS III — NO FREE SERVICE

I am purchased a Santro GLS III on[protected]. I service was over. I purchased Salem District of Tamilnadu, India at Ramani automatives Limited. I send the vehicle for free service on 18th Decemember 2008. Still 26th, Dec, 2008, I am not receiving the vehicle.

Due to their Customer Care and Service engineer's "COMMUNICATION GAP", I feel more unhappy about the brand because of poor service. Thank you

SANTOR — ABOUT SERVICE

THIS COMPLAINT REGARDING SERVICE OF MY CAR NO. ( HR 07 M 0097 ) WE GOING IN ORION HYUNDAI IN GURGAON TWO TIMES BUT MY COMPLAINT C'NT SOLVE. AND CUSTOMER CARE REPRESENTATIVE CALL ME ONE BY ONE BUT AFTER DAT CALL THR. IS NO RESPONSE BY THE REPRESNTATIVE.

THANKS.
ROHIT KUKREJA
Hyundai Santro GLS


Poor service on service centres
My car registration number is UP32 CS 0879
This mail is regarding that i have been harassed by the people working in your BEEAAR HYUNDAI Chinhat Lucknow U.P.



Anup Kumar Singh
[protected]

Hyundai Xing GLS — Exchange price

Sir,
This is for your kind information, that I have purchased a vehivle (Hundai Santro Xing GLS) from Hinlton Hundai at Thiruvananthapuram one year ago precisely on 26.10.2009. According to your agents intimation the exchange money value for an amount of Rs.10,0000/- (Rupees Ten thousand only) will be remit within six months from the date of receipt of the vehicle. In this connection I did not get the said exchange money yet. I could not met the expense of this vehicle i.e. Insurance and some patch works. Therefore I am kindly requesting that, my exchange mone for an amount of Rs.10,000/- return/remit me at the earliest i.e. before 20th Oct. 2010 posetively.
Thanking you
Best regards
A.Radhakrishnan
'Abhilash', T.C.21/745
Nedumcaud, Karamana P.O.
Thiruvananthapuram

Thanking you once again

I remain....

A.Radhakrishnan
Sir,
This is for your kind information that, my exchange money for an amount of Rs.10, 000/- yet I did not received so far one year ago I have prchased the said vehicle from HILTON HUNDAI at Thiruvananthapuram.

This is absolutely not a complaint against your vehicle (Hundai Santor Xing GLS), but the attitude and affirmtion from your agents and related persons those who are dealing with the same. Therefore your esteemed organisation should come forward to solve some problems dwaling with customer and take responsibility and follow ups, what they are assuring to the customers respectively.
thanking u
best regards
A.Radhakrishnan
Karamana
Thiruvananthapuram
Sir,
Several time I ahave aproached your agent (Hilton Hundai, Trivandrum) for my exchange money for an amount of Rs.10, 0000/-. Accordingly, I did'nt get any positive replay and approach for the same. Kindly strongly inform them to proceed my exchange money at the earliest.
t/y
y/f
A.Radhakrishnan
Karamana
Tvpm
Sir,
Envisaging to the attitude not satisfaied...
t/u
y/f
A.Radhakrishnan
Karamana
Tvpm
Sir,
Freequently I have conducted your Agent Hilton Hundai, Trivandrum, not yet supporting to remit an amount of Rs.10, 000/- as an Exchange money an year ago.
Sir,
You go I remain...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6639
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information