[Resolved]  Hyundai Verna — Verna fluidic manufacturing defect

Address: West Delhi, Delhi

Dear sir/mam,
Hi, I am tarun thakral from new delhi, india, I have bought a verna fluidic/CRDI/1.6/SX white color, chassis no MALCU41ULBM034185*K , engine no D4FBBU010859 , RC no DL4CAV7711 by the name of Tarun Thakral on 21/oct/2011 from samrithi hyundai ambala, I have been facing some problems in the car since that very month only.
Within the 1st month, the paint of one of the alloys started peeling off n I showed the same to mgf hyundai mayapuri where they confirmed that the new alloy will come within 2 weeks which has not come till now. In that month itself I have the car for first service at mgf mayapuri where I was told that car is not teflon coated whereas while purchasing the car I was told it is teflon coated for which I paid to pay rs. 5000 extra at mgf auto.

In the 4th month, the AC stoped working (no cooling), on checking they said it is tripping and made some changes but it is still tripping till today and does cool.

In the 6th month(24 april 2011) I came out of a party around 1:30 AM and discovered that my car was not starting due to battery drained out completey and the car was not even starting on pushing it. I had to leave the car there and go home in a cab, next day morning the car went to mgf hyundai mayapuri where they said it is some battery fault and replaced the battery.

In the 7th month(first weak of may) car went for the second service and still none of the problems mentioned above were solved and after taking the car from service the driver hardly drove it a few kms and parked it. After few minutes he tried to start the car but it was not taking any self and was not starting, the mgf team came again and took the car with them and returned it back after an hour saying that this will not happen again. A new problem also emerged during the same time, the clutch started vibrating when the rpm use to come between 1.2 to 2.5 approx. I have not got the solution for this till now.

In the same month one more problem came up, while driving the car, suddenly the gear got jammed in the neutral position and was not able to put any gear, on trying my level best to push the gear with my maximum force I put the first gear and the car started moving again but when I tried to put the second, it again got jammed in neutral and I had to stop my car and push it till my house.
A complaint was made and mgf service man came to house and said that the problem was because some air came in the pipe so he repaired it that time saying that please send your car for a check up.

In the beginning of 7th month(june 2nd) I sat in my car around 1230 to go back to my house and on starting it, it was making weird noises my time belt as if it a very old car and suddenly the voice became more prominent and within 2 minutes from that we could smell something burning, on opening the trunk we could smell it more and the car's temperature was getting very hot.
We parked the car on the roadside and stood away from it for at least half an hour for it to get ok.
After that we finally got into the car and had to drive it at 20km/hr all the way to house with the smell of burning increasing and the temperature getting hot.
Finally when we managed to reach home around 3:30 in the night, the car was giving black smoke from front and got some wire on fire, we immediately stopped the car and ran off.
next day morning we tried to start the car to send it to service station but realized that the car was not starting(again the battery problem) and not even on pushing it. The car got towed and went to mgf mayapuri. since sunday(3rd june) the car is at mgf workshop and I have not got any reply till today, its the sixth day now and no response.
Getting such an expensive vehicle from a highly reputed company like hyundai and facing so many problems is not at all worth ed.
It has been a very tough and an embarrassing experience with this car so I kindly request the company to change this vehicle for me or return the amount back as I am not at all satisfied with the quality and the service offered moreover who is going to responsible if the vehicle catches fire and any mis happening occurs with anyone in the car. I cannot take any such risks that too with a new car.
Kindly take the need full action soon because everyday without a car is very tough.
Every time mgf mayapuri has take prompt and immediate action on putting any complaint and always send the service people but the car has got so so many problems that every time a new thing comes up in the car.
All the problems mentioned above still stand unsolved till today that too when the car has not even done 20000 kms and is only 7.5 months old car.
I request you to kindly take a positive action for your customer and their satisfaction so that I am not forced to take any legal or serious action.
You can either mail me or cal on this no: [protected] .