[Resolved]  Reliance Broadband Netconnect — I have been charged for internet usage even without using it

Dear Concerned,

This is to bring to your notice that i have taken the broadband netconnect service from Reliance and have been using it since 19th August 2009.
All of a sudden my internet stopped working since 18th Sept'09.
When i called the customer care i came to know that i have exceeded the internet data usage limit.
When i checked my usage report it showed me 12082172.31 Kbs that is almost 12 GB.I never used the internet of this much size.When i asked the customer care executive how much charges i will have to pay, i was told that i have been charged for Rs. 10000/-
I had 3 GB of day usage and 10 GB of night usage but i have not at all crossed these limits.
I think i have been simply charged for this huge amount.
Request you to look into this on priority and get my charges waived off.

Thanking you in advance.

Prasad Zalba