[Resolved] IBSN — Non Filing o[censored]S return despite taking the full Fees

T

tusharsaurabh

from Panipat, Haryana

Address:

Karnataka

Respected Sir,

I had files US return for FY 2009 during month of April,2010.
Initially your response was very good, and your advisers were over eager to help me out. Impressed by your service, I went ahead and deposited the fees of 12,000 INR. And from that moment the problem started. As your advisors started dilly dallying.As per my current status on your website http://www.myibsn.com/, shows my income tax has been filed by 29th April,2010, but even after six months I haven't received my return. On checking at Arizona Government site for my return, I don't see any record in my SSN number.Even after repeated attempt to reach IBSN, my complaint hasn't been resolved.

Regards,
Tushar

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Aug 13, 2020

Complaint marked as Resolved

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I

indianhere

from Bengaluru, Karnataka

This year was my first time usage of IBSN for tax filing and I should say I am really disappointed with the service and response from IBSN. IBSN was suggested by one of my friend. I had used online tax filing site. I am filing US tax for 2010 from India. I have been repeatedly sending my query through internal message system many times and there is no response.

They filed by state tax return and since it was having lot of errors, State tax return was rejected. This was after I paid the amount for tax return. Since then, there is no response from IBSN even when i try to contact them through messaging or email. Their contact number most of the time never works (no one picks up) and when at times some one picks up, nothing significant happens.

There is absolutely no response from IBSN regarding this.There is no help from IBSN side to urgently process the same. The phone numbers or emails given in the site never works. No response from it. Phone number never works. IBSN has made mistakes in my CA tax filing report and the tax filing did not happen. Then I had to filing by myself through one of the US tax filing sites, after last date since IBSN was responding properly.

I have so many messages and sent so may mails and tried reaching them on thier US contact numbers as well as India contact numbers. Their phone numbers are mostly unreachable. Nobody responds through email/ online. They are not responding to any communications - emails, online communication process through their websites, or Phone.

IBSN should return the money that I paid for filing the tax return to me as soon as possible.
I will never recommed this company to anyone for tax filing.

** NEVER AGAIN I WILL USE THIS SERVICE FOR TAX FILING. THESE GUYS ARE COMPLETELY USELESS. LOOKING AT COMPLAINTS HERE, I SEE THEY ARE ALSO NUMBER ONE FRAUD**

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