Dear Sir/Madam,
Through this mail I would like to bring to your kind notice the fraud which has happened to my ICICI Credit Card on 30th June 08 by my room partner (Kanwarjeet Singh Sethi) and after I have lodged a police complaint in this regard, he has been caught red handed by the Police Authority with my credit card and all the merchandise (Total Transaction Rs. 49047/-) which he has purchased through my credit card. Further I would also like to bring to your notice that the matter is SubJudice before the District Court of Gurgaon.
In order to safe guard my interest, I have brought this fraud to the notice my banker (ICICI) through several Telephonic calls and mails and as per their instructions, I have also lodged a written complaint along with a copy of FIR ( FIR Number 176 dated 2nd July 2008) and other relevant information with the ICICI and accordingly the Bank has given me a temporary credit for the amount.
But on Sunday (25th Jan'09), I was shocked to see that the ICICI Bank has debited my ICICI Bank Saving Account for Rs. 55490.79/- on 20/01/2009, being the amount towards the Principal transaction and the Interest on the principal and that too without any authorization and prior intimation.
In this regards the Bank Branch has advised me to contact their Collection Division at Rohini and accordingly I have discussed my concern with Mr. Sushil Rana, Branch Manager, Credit Card Department, SD Community center, Sector-8, Rohini, Delhi. (His Personal Contact No. +91-[protected]) on 29th January but nothing concrete has been done on the subject as on the date.
Now keeping in mind the severity of the matter, I wanted to report the following concern with you:
• Despite having all the knowledge by the ICICI Bank of the fraud, the act o[censored]nilateral deduction from my Saving Account (ICICI saving Account No[protected] amounts to Forgery by ICICI Bank.
• Despite acting diligently and acting in bonafide, if the customer like me is still on the losing side, then what is the regulatory mechanism to curb the arbitrarily practice adopted by the Private Banks (ICICI).
After undergoing so many problems and suffering due to the Irresponsible behavior by the ICICI Bank, I have been subjected to the Mental Trauma.
Therefore, I would request your personal intervention in this matter to resolve this matter at the earliest. Also I wanted to brief you in this regard in person, if possible.
Following are the certain important details in this case:
A. The details of the transactions are as follows:
1) Rs.10199/- At Big Bazaar
2) Rs.2280/- at Woodland
3) Rs.5397/- at RPG Celcom Pvt.Ltd.
4) Rs.20950/- at Hot Spot
5) Rs.3900/- at Sahara Mall
6) Rs.5000/- at Reebok
7) Rs.1321/- at Reebok
Total Transaction amount: 49047
B. The details of my ICICI Credit Card are as follows:
1. Complete 16-digit credit card number No: [protected]
2. ICICI Request Number (Complaint Number): SR 71577845
3. Complete Name (Name of Card holder): SHARAD CHANDRA
4. Fraud Transaction date: 30-06-08
C. FIR Number 176 dated 2nd July 2008
Regards
Sharad Chandra
Office: Chess Management Services Pvt. Ltd
Building No. 9A, Ground Floor
DLF Cyber City,
DLF Phase III,
Gurgaon - 122002
Haryana
Residence: Q 5/16 DLF Phase-II
Gurgaon, Haryana
Contact no. +91- [protected]
Email ID: [protected]@yahoo.com
Adv.[protected]@gmail.com
Place: Gurgaon
Date: 11/02/09
Please see trailing mail and communication happened between me and ICICI Senior Official People. Now there are not picking my phone calles. Being a Lawyer I am suffering that much harassment from ICICI Bank than just imagin the sitiuation and see they can do any thing to any body else.
Dear Mr. Rana,
I have seen the forwarded mail that has come to me. Although its not clear to me, what action you are going to take to resolve my problem. Yesterday i tried to contact you and Mr.Saurabh Ganguli but he has not picked up my call and you also seems to be busy After reading the trailing mail, I understand that the Senior Official’s of ICICI Bank Credit Card Division are not willing to help in my case, as even after explaining my problem in detail. Now you people don’t have the courtesy to attend my call and explain me the current status of my complaint. If this is the kind of solution that you would provide to your Customer, then I think that I should highlight this thing on the larger scale. For this purpose only I have contacted few Print Media and Television Media people to help in getting my concern heard at the Management Level of ICICI Bank.
Further more, for your information I am qualified Advocate and I am persuaded to take this matter to the next level and now I am moving to the consumer court for the early redressal of my concern and i have to make you also a party to it. Also I have spoken to Shri H Kulshreshtha
Banking Ombudsman Reserve Bank of India Building 2nd Floor, 6, Sansad Marg New Delhi – 110001 for the Delhi / NCR Region and they have also assured me quick relief in my case.
I would also like to bring to your notice that I am working with Chess Management Services Private Limited, owned by Mr. Kartik P. Chidambaram, son of Hon'ble Home Minister Mr. P Chidambaram. I have discussed the matter with my management and they have assured me that they will take up this matter with nothing satisfactory done at your level.
Looking forward to an early SOULTION to my problem.
Regards,
Sharad Chandra
Executive – Legal Compliance Management Operations
[protected]@chessconsulting.com
Office: Chess Management Services Pvt. Ltd
Building No. 9A, Ground Floor
DLF Cyber City,
DLF Phase III,
Gurgaon - 122002
Haryana
Website: www.chessconsulting.com
Contact no. +91- [protected]
Email ID: [protected]@yahoo.com
adv.[protected]@gmail.com
Saurabh Ganguli <saurabh.[protected]@icicibank.com> wrote:
Date: Sat, 07 Feb 2009 18:25:54 +0530
From: Saurabh Ganguli <saurabh.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' Fwd: RE: level2complaint/ Credit Card
To: AVINASH DUBEY /DSMGCARDS/IBANK/DLI <avinash.[protected]@icicibank.com>
CC: Sushil Rana <sushil.[protected]@icicibank.com>,
sharad chandra <[protected]@yahoo.com>,
sharad chandra <adv.[protected]@gmail.com>,
vivek ran <[protected]@yahoo.co.in>,
anupam chandra <[protected]@gmail.com>
Dear Avinash,
Mr Sharad Chandra is repeatedly complaining to Mr Rana about his issues but we are helpless as the card is in J3 block. Please offer advise to the customer.
Thanking you,
Regards,
Saurabh.
Sushil Rana wrote:
Saurabh...Pls take it forward and resolve the issue on priority...Thanks,
----- Original Message -----
From: sharad chandra
To: sushil.[protected]@icicibank.com
Cc: sharad chandra ; sharad chandra ; vivek ran ; anupam chandra
Sent: Saturday, February 07, 2009 1:17 PM
Subject: Fwd: RE:'ICICICARE=[protected]' Fwd: RE: level2complaint/ Credit Card
Date: 7th February 2009
To,
Mr. Sushil Rana
Branch Manager,
Credit Card Division
ICICI BANK LTD.
Sector 8, Rohini, Delhi
Direct No. +91-[protected]
Subject: - Grievance pertaining to my ICICI Credit Card fraud and irresponsible behavior of the ICICI Bank
Dear Sir,
As per telephonic conversation happened with you regarding the dispute of my ICICI Credit Card and as desired by you I've already sent you mail regarding FIR & Rejected Bail Plea for the person who has stolen my credit Card for your verification and by seeing the trailing mail you can understand that we have already talked about the issue and you promised me to get back to me in 7 days of time but I did not get any reply from your side and nothing concrete has been done on the subject as on the date.
Again this is my last mail to you through this mail I would like to bring to your kind notice the fraud which has happened to my ICICI Credit Card on 30th June 08 by my room partner ( Mr Kanwarjeet Singh Sethi) and after I have lodged a police complaint in this regard, he has been caught red handed by the Police Authority with my credit card and all the merchandise (Total Transaction Rs. 49047/-) which he has purchased through my credit card. Further I would also like to bring to your notice that the matter is SubJudice before the District Court of Gurgaon.
In order to safe guard my interest, I have brought this fraud to the notice my banker (ICICI) and their customer care through several Telephonic calls and mails and as per their instructions, I have also lodged a written complaint ( ICICI Complaint No. SR[protected] along with a copy of FIR and other relevant information with the ICICI and accordingly the Bank has given me a temporary credit for the amount.
But on Sunday (25th Jan'09), I was shocked to see that the ICICI Bank has debited my ICICI Bank Saving Account for Rs. 55490.79/- on 20/01/2009, being the amount towards the Principal transaction and the Interest on the principal and that too without any authorization and prior intimation.
In this regards the Bank Branch has advised me to contact you at your Collection Division Credit Card Department, SD Community center, Sector-8, Rohini, Delhi and accordingly I have discussed my concern with you on 28th January’ 09 but nothing concrete has been done on the subject as on the date.
Now keeping in mind the severity of the matter, I wanted to report the following concern with you:
Despite having all the knowledge by the ICICI Bank of the fraud, the act o[censored]nilateral deduction from my Saving Account (ICICI saving Account No[protected] amounts to Forgery and when the matter is also subjudice before the District Court of Gurgaon then why this deduction happened?.
Despite acting diligently and acting in bonafide, if the customer like me is still on the losing side, then what is the regulatory mechanism to curb the arbitrarily practice.
After undergoing so many problems and suffering due to the Irresponsible behavior by the ICICI Bank, I have been subjected to the Mental Trauma.
Therefore, I would request your personal intervention in this matter to resolve this matter and revert my amount debited from my saving account(Saving Bank Account No[protected] at the earliest with your reply of this mail otherwise I will have to carry on with legal proceedings.
For your reference following are the certain important details in this case:
A. The details of the transactions are as follows:
1) Rs.10199/- At Big Bazaar
2) Rs.2280/- at Woodland
3) Rs.5397/- at RPG Celcom Pvt.Ltd.
4) Rs.20950/- at Hot Spot
5) Rs.3900/- at Sahara Mall
6) Rs.5000/- at Reebok
7) Rs.1321/- at Reebok
Total Transaction amount: 49047
B. The details of my ICICI Credit Card are as follows:
Complete 16-digit credit card number No: [protected]
ICICI Request Number (Complaint Number): SR 71577845
Complete Name (Name of Card holder): SHARAD CHANDRA
4. Fraud Transaction date: 30-06-08
C. FIR Number and Date FIR No. 176 04th July’08
Regards
Sharad Chandra (Advocate)
Executive – Legal Compliance Management Operations
Office: Chess Management Services Pvt. Ltd
Building No. 9A, Ground Floor
DLF Cyber City,
DLF Phase III,
Gurgaon - 122002
Haryana
Website: www.chessconsulting.com
Contact no. +91- [protected]
Email ID: [protected]@yahoo.com
adv.[protected]@gmail.com
Place: Gurgaon
Date:07/02/09
The details of my credit card are as follows:
Complete 16-digit credit card number No: [protected]
ICICI Request Number (Complaint Number): SR 71577845
Complete Name (Name of Card holder): SHARAD CHANDRA
(Cell no.+ 91 - [protected])
8. Fraud Transaction date: 30-06-08
Total Transaction amount: 49047
Note: forwarded message attached.
"Print this mail only if absolutely necessary. Save Paper. Save Trees."
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group.Before opening any attachments please check them for viruses and defects."
"Print this mail only if absolutely necessary. Save Paper. Save Trees."
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
ICICI Bank Ltd. — LOAN A/C NO .IS NOT RECEIVED YET
Sir,I have purchased a TVS STAR CITY model 'TVS MOTORS CO. LTD. ' registration no. MP09 ML 5279 chasis no.: MD625KF5873H90807 and Engine no.: AF5H71885054 on 12/11/2007 from MILAN TVS, INDORE on Hire Purchase agreement through ICICI bank Ltd. I still don't know my Loan Acoount No. pls. mail me loan a/c statament up to 23/03/2009 of two wheeler loan WITH LOAN ACCOUNT mail id .[protected]@yahoo.com
Plz Send me my loan Accounts Statements Detels given bellow
loan Accounts Number is,
1) LUPUN[protected]
2) LUPUN[protected]
3) LAPUN[protected]
4) LTPUN[protected]
5) LPPUN[protected]
6) LPPUN[protected]
7) LAPUN[protected]
8) LVPUN[protected]
9) LUPUN[protected]
10) LAPUN[protected]
this is my loan accounts number so plz send me this statement
Thank
Ganesh Patil
Plz Send me my loan Accounts Statements Detels given bellow
loan Accounts Number is,
1) LANAG[protected]
this is my loan accounts number so plz send me this statement
Thank
UMESH PARASMAL PAGARIYA
Kindly do the needful at the earliest.
Thanking you
For Anand Engineering Corporation
pls send my car loan statement LATIR[protected]
TVS city star — not receive documents
I had buy TVS City Star on 28/06/09 from titagarh, 24-parganas(n), WB. Still I had not received any documents today is 18/08/09.Pl send me my vechile loan statement
Detaile below
1) LVHYD [protected]
Plz send me my scorpio loan statement.
Loan Detail given below
1) LAHYD [protected].
Pl send me my vechile loan statement
Detaile below
1) LVHYD [protected]
Kindly Pls do the needful
Thanks & Regards
Arvind
please send it as soon as possible so that i can clear my dues
Plz Send me my personal loan Accounts Statements on my e-mail. Detels given bellow
loan Accounts Number is,
LPDEL[protected]/LN INST APR08
plz send me this statement
Thank
icici bank ltd/consumer loan — PF yet not received.
Dear Sir/mam,My pf no. is UP/29537/1647. when i was working in ICICI bank ltd (consumer loan)Ludhiana on the roll of STA OUTSOURCING (Kanpur).i had left the organisation in may 2008. and after 2 months i had submit the PF forms but till now there is no any intimation or amount is received,,,please check the status and confirm..my contact no. is [protected].
hear is an Request you to Please Send me my car loan Accounts Statements Details given bellow
loan Accounts Number is,
1) LABG[protected]
This is my Car loan account number so please send the statement as soon as possible.
Regards
Raghavendra Karade N
[protected]
Plz Send me my loan Accounts Statements Detels given bellow
loan Accounts Number is, ladel[protected]
Kindly do the needful at the earliest.
Thanking you
Bhupendra Sharma
Sir,
I have purchased a SWIFT DZIRE Registration no. PB 39D 0785 chasis no.: MA3FKEB2S00107860 and Engine no.: D13A-1O85680 on[protected] from BERKELEY AUTOMOBILES LTD., CHANDIGARH on Hire Purchase agreement through ICICI bank Ltd. I still don't know my Loan Acoount No. pls. mail me loan a/c statament up to[protected] of four wheeler loan WITH LOAN ACCOUNT & TRACK RECORD. My mail id [protected]@gsengg.com
lots of reminder given still i am not received kindly send me on my above email id
on urgent basis
my agrement no is LITRI [protected]
Thanks,
Jayesh Patel
1)- LPRNI000092
2)- LPJMR000139
With Regards,
Paras Nath
ICICI Bank Ltd. — Statement not received
I have given requet to icici bank for my statement of housing Loan for Income Tax returns.I have checked through icici bank & they were saying they have send the statement on 31st,December,09.Arial No-
1)[protected]
2)[protected]
Kindly do the needful as soon as possible.
We're sorry to hear about your experience.
Please write to us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 175011). We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.
Good day to all of you. Hereby is one complain of mine as in the year 2007 the month of Febuary i had purchase one scooty on loan and my installment i had to pay was Rs/-1190/- monthly and monthly regularly i am paying my installment till date but i had not received a single statment from ICICI side regarding what is my loan position now everymonth on 10th date money is withdrawn from my personal account of bank but please here is a request that please inform us or send us atleast one statment every month so that we can know of the position where we are standing and how much loan is remaining of ours. Please consider my request and give us all the details as we require it.
I hope my request would be considered from your side.
Thanks,
Daisy
from Dhaneshwar Anant Bhoir
my loan account no. LBCAL [protected]
Application form no. [protected]
My Personal Loan No.LPCHE[protected] i want to know when loan is getting over.
Give status for the above.
Regards.
S.KRISHNAKUMAR
Plz Send me my loan Accounts Statements Detels given bellow
loan Accounts Number is,
1) LPOJH[protected]
PAN NO. : AISPK4134F
DOB : 27.09.1971
this is my loan accounts number so plz send me this statement on my email id [protected]@rediffmail.com as early as possible
Thank
Arvind Limited — not receiving e-statement
Dear Sir/madam,Pls help to send out my credit card no :[protected] e-statement to my mail id as mentiioned above as am not getting the same from past 3 months..for any query kindly call me on [protected]
regds
laxman talwar
loan Accounts Number is LBBHP[protected]
This is my Home loan account number so please send the statement as soon as possible.
Regards
VK Marwaha
[protected]
Please Send me my loan Accounts Statements Details of
loan Accounts Number is LBBLW[protected] in ICICI Bank Ltd.. Kindly send me the statement on [protected]@gmail.com
Thank
Rajendra Kumar Singhvi
My A/C number is LBABD[protected] Appli form no-[protected] as soon as possible.thaks
Bharat .c . Patel
41 idralok soci nr GSt cr
New Ranip
Mobile-[protected] & [protected]
Housing Loan — not receiving statement
hi, this is durga prakash mathur . i am not getting statement from 1/12010 of my housing loan a/c no.[protected] and application no.508747.please arrenge to send statement on my mail [protected]@rediffmail.com, i will be thankfull.i request to you kindly arrange my personal loan statement (LPBAR[protected]) on my email i, e, bhardwaj.[protected]@gmail.com
I am subham Chatterjee. My personal ICICI Bank Loan No. is LPCAL[protected]. I want settlement. Please sent me a statement from begining in my mail [protected]@gmail.com. Its URGENT.
Regards
Subham Chatterjee
[protected]
hear is an Request you to Please Send me my car loan Accounts Statements Details given bellow
loan Accounts Number is,
1) LANAG[protected]
This is my Car loan account number so please send the statement as soon as possible.
LUNAV[protected]
LPNAV[protected]
NAMED BHARATBHAI S GAIKWAD
PLEASE SEND ME WHOLE STATEMENT OF THIS 3 PERSONAL LOANS
AT [protected]@YAHOO.CO.IN
PLEASE ITS URGENT
MY MOBILE NUM : [protected]
The Manager
ICICI Bank Ltd.
Sub :- Complaint Regarding Account debited on Rs.5000/- but cash received only Rs.1400/-. On ICICI ATM ID- S1AN0509, Sector – 15, Gurgaon(Haryana), Card Number 5306, TXN No.7816 on Date 25th Apr. 2010. Time 20:05.
Dear Sir,
This is for your Kind Information that I had my Account in State Bank Of India, Branch : C.G.O Complex, Lodhi Estate(7837), New Delhi and I have withdrawn the money from ATM of ICICI Bank Ltd., Sector – 15, Gurgaon(Haryana) on Date 25th Apr. 2010. Time 20:05, ATM ID- S1AN0509, Card Number 5306, TXN No.7816. I wanted to draw Rs.5000/- but I got only Rs.1400/-. But My account has been debited by Rs.5000/-. Kindly credit me by Rs.3600/- on my Account No.[protected], through State Bank of India, for evidence please find the Scan copy of complaint Register with signature of Guard of ICICI ATM & ATM withdrawn slip. And also I have complained to the Branch Manager Mr. Sushil Sharma of ICICI Bank, Sector 15, Gurgaon. He has agreed for that and asked me to give in writing. That written complaint is also attached here with.
Please credit in my said Account by short amount of Rs.3600/- as soon as possible please. Otherwise I shall be compelled to take legal action against your Bank.
Thanks & Regards,
Yours Truly
Pramoda Kumar Panda copy to: ICICI bank ltd, ICICI Bank towers,
A/c. No.[protected]. Bandra-kurla complex,
C/o- Sh. Subhash Ch. Padhi, Bandra (East), Mumbai 400051
H.No.A-1/46, Chhattarpur Extn.,
Opp. Tivoli Garden,
New Delhi(110074)
Mb. No.[protected]
I have used ICICI Money to India for transferring AUD to my own ICICI Bank account in India. The request was placed on 10th Aug(M2N12380320) . Till now, i havn't got the money credited to my account after 10 Days.
I have called up Customer care 3 time raised 2 Service requests SR[protected].-Talked to people like RAMANA, NARASIMHA, they advised me to send a mail from my regsitered email Id and assured that I will get a response with in 24 Hours. I sent the mail with screen shots of money debited from my Local Bank account. I called up 2 times customer care after that as I wanted to use the money for appkying for a Govt application whose cut off date was nearing. I always get a cold response saying you will get a response with in 24 hours.
24 Hours passed, after 48 hours I got a response saying "We have taken a note of your request regarding M2N12380320. Your Service Reference number is SR[protected].
You will receive a reply at your registered e-mail ID by August 23, 2011" i.e again after 3 days.
How these people can be such irresponsible?
I request you to please process my request and get my omey back.
R NAIR
[protected]
ICICI Bank Ltd — Car OD A/C
Dear Sir,My Car O/D A/c no.[protected] with ICICI Bank. It is since 2004. I have not contacted till now by ICICI Bank regarding this. I want to settle this a/c. After many request to ICICI Bank, they did not provide me any statement through mail. Can you please help me to settle this a/c as an earliest.
Your cooperation is highly appreciated.
Thanking You.
K S N Mohapatra
E-Mail - [protected]@gmail.com
M.No. 91-[protected]
We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
hear is an requst u to pls send me my car loan account statemeant details given below loan account num is =LALUDOOO12778966
PLS SEND MY EMAIL ADDRESS=MEENAKSHI.[protected]@GMAIL.COM
REGARDS
MEENAKSHI VERMANI
[protected]
hear is an Request you to Please Send me my Car Loan Accounts Statements my email id : [protected]@gmail.com & [protected]@gmail.com, Details given bellow
loan Accounts Number is,
1) LAPUN[protected]
Transaction failed, however amount deducted
Transaction failed, however amount deducted account:[protected] amount: 18522 Regards, Manhar Bhalla [protected]