[Resolved] ICICI Direct.com — Website and whole system down for 8th July

toshreyansjain

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

It is often that ICICIDirect site is down during trading hours due to their own technical reasons.But today it is really frustating and blanderus thing happend that there trading system was down for whole trading session i.e. 8th July 2010 for ICICIDirect customers no trading at all.
They have very limited call taking capacity with high waiting time, for every thing they appolozise, but have no solution to it. In last 2 months there site was down more than 4 times during trading hours. Be careful about it before opening an account with ICICIDirect.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rakeshj

from Bengaluru, Karnataka

i agree...it is terrible that on the one hand these icicidirect people claim to have won the award for the best e-brokerage hause for 5 consecutive years and paradoxically, their website is down often and 8 july was the worst...market up 250 points almost the entire trading session..and these people happily apologize for all the mess they are in...wonder if these awards are also bought??

amit8

I agree with rakesh. ICICI should compenste. There must be some governing body on this. Common public has no means to bring this into Justice?? except blogging on this forum??SHAME ON SEBI!!! etc

Amit

santoshkmhatre

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

DONT USE ICICIDIRECT.COM...USE WHATEVER OTHER SERVICE YOU WANT...

Munish Katiyar