[Resolved]  ICICI Direct.com, On Line Tax Return Scheme — Debited Rs 350/- from my account for this service which is not used by me

I received a mail from ICICIDIRECT about on line tax return preparation & submission which costs about Rs 350/- I clicked the link in the mail to know the details . I could realize that unless I pay this money I will not get the required information, hence I closed this window. I realized later that I have been charged for this services & these charges are debited from my Linked ICICI bank account. I had complained through the mail & I was assigned Complaint No.SR[protected]. After couple of days I was informed that the charges can not be reversed as I have agreed as per the the terms & conditions on the web site .
I want to bring it your kind attention the fact that I had neither subscribed to this service nor have I used any of the forms for Tax returns. Kindly arrange for this chsrge reversal.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    214
    Pending
    0
    Resolved
    69
    ICICI Direct Phone
    +91 22 2830 7780
    ICICI Direct Address
    Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
    View all ICICI Direct contact information