[Resolved]  ICICI Direct Trading account — Amount debited for Training

Address:

Thane, Maharashtra

I want to register a complaint for debit in my ICICI bank account no[protected]
some education charges has been debited from demat account.
My demat account E-broking number with ICICIDirect is [protected]. Debit amount is 3530.

On enquiring from Mira Road Branch and icicdirect , they have said this is for
some demo training received. None of our family member has received training.
Bank employees feedback was that it is either phishing or relationship manager has
done it. I want to register a complaint to find the root cause of it

THIS IS VERY SERIOUS ISSUE, RELATIONSHIP MANAGER IS SAYING YOU HAVE DONE IT AND SO IS BANK SAYING, BUT WHEN I AM ASKING FOR ANY VERFICATION OF TRAINING, NO ONE IS ABLE TO PROVIDE