[Resolved]  Icici Lombard — PAYMENT MODE COLLECTION OF COST OF INSURANCE

I BOUGHT TWO TRAVEL POLICY FROM ICICI LOMBARD ON THE CREAR UNDERSTANDING AND AS PER THEIR WEBSITE THAT IF PAYMENT IS MADE BY ICICI CREDIT CARD PREMIUM WILL BE COLLECTED IN 12 INTEREST FREE EMI. THE POLICY IOS DATED 23RD SEPTEMBER, AND THEY DID NOT DEBIT MY CREDIT CARD ACCOUNT AND DEBITED AFTEN EXCHANGE OF SEVERAL MAILS ON DEC 3, 2008. THEY SAY THEY CANNOT EQUATE THE SAME INTO 12 EMI AND I HAVE PAID THE DUES. ICICI HAS GONE BACK ON THEIR STATEMENT TO ME AS WELL AS PER THEIR WEB SITE. MY MAILS HAVE NOT BEEN ANSWERED. THIS AMOUNT TO CHEATING. I NEED THE PROBLEM TO BE ADDRESSED ON PRINCIPLES OF GOOD ETHICS. SESHADRI