Icici Lombard — Refund the amount recovered from my SB A/c without my consent

ICICI Lombard has recovered a huge amount of Rs.15000/- from my SB Bank A/c without my written consent in the interest of ICICI Lombard. I am stating since begining that though i have naver approched / proposed for any insurance to ICICI Lombard, thay have recovered Rs.15000/- towards Health Insurance Premium under the so called telephonic confirmation which i have denied since begining and also submited the proof in the matter.

In my case i have categorically stated in all my mails that i have naver approched / proposed for the insurance from ICICI Lombard. But ICICI Lombard has febricated the so called telephonic confirmation recording in my name wrongly and adopted UNFAIR TRADE PRACTICE. I have also asked for any document, singed by me in the matter frquently which is naver supplied to me till date. This it self speaks about the Unfair Trade Practices adopted by ICICI Lombard.

You are therefore requested to look into the matter and arrange to refund my amount as stated above without further delay in the matter.

It is needless to state that if the amount of Rs.15000/- towards Health Insurance Premium under the so called telephonic confirmation is not refunded to me within TEN Days after receipt of this mail, i will have to approch Consumer Forum, Vadodara for the UNFAIR TRADE PRACTICE adopted by ICICI Lombard in the interest of justice.


Your quick action in the matter will be highly appreciated.
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Dear Mr. Mehta,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Insurance’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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