[Resolved]  Icici Lombard — Car Insurance

Address:Ahmedabad, Gujarat

Dear Sir,
I am Pravin R Shah, from Ahmedabad. In Dec 2009 i purchased Maruti Swift VDi, from kataria Automobiles, Ahmedabad with ICICI Lombard Car Insurance. "My car was running fine, but on date[protected] while driving the car my driver and my nephew were going to home at prahladnagar, suddenly some smell started coming from the car and immediately on the way they stop and leave the car at usmanpura under bridge and saved their life's. After leaving the car due to some technical fault the car started burning and within 5 five it had taken the hug front portion of the car ( including the engine ). My nephew call the 101 and inform the Ahmedabad fire brigade about the situation. They came after approximate 15 minutes and controlled the fire. " We simultaneously inform the Kataria Automobiles about this situation. Next day the insurance company surveyed the car and took for the total loss as whole engine was burned. With the help of kataria automobile who make us feel good and helped in the frustrating process of claims. But all in vain Insurance company is not resolving the problem and keeps on delaying the process . Kindly help us in receiving the insurance money.

Thanks
Regards
Pravin R Shah
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i had purchased icici lombard insurance for my new car on 6th of jan 2011.on the 15 th of june 2011 my car got dashed in the parking.at the same moment i called my maruti service center to ask them what to do,they told me to bring car next day as there was no surveyor on dat day,so i took my car on next day,after that day surveyor calls me,and asks me to bring FIR.which is impossible to bring after 3 days because police wil not entertain for FIR after 3 days.and because of not been able to provide FIR,insurance company is denying my claim.what shoud i do?

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