ICICI Lombard Health Insurance — Fraud with Policy

To whom so Ever it may Concern/Who has the authority to take action

For the past week i had been receiving many calls (around 6to 9 calls) from ICICI Lombard on buying a specially launched Health Insurance . They were forcing me to buy the insurance package paying 311 rs per month, They were telling that I was a privileged customer and hence selected people can alone buy this product . When I was asking them why they call in office hours after repeated saying not to call in office hours, They was making fun that they work in office and can call only in office hours . The floor superior( So called Mr . Prasad- Chennai branch) who took the call was very unprofessional saying they can call only then and saying what can you do as a LADY . THIS IS VERY EMBARRASSING . WE ARE IN INDIA, where LADY is treated equal to any par gender . AN MNC LIKE ICICI having such ill- literate people for work puts me to a shocked state . PEOPLE SHOULD BE THOUGHT MANNERS BEFORE they can handle customers . They cannot be Brutal . The Number I received call from is[protected].I FEEL the concerned will take action on this .

Hi,

We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your policy number, we will contact you.

Warm Regards,
ICICI Team.