[Resolved] Icici Lombard — Not paying the Daily Allowance | |||
Hi, My name is Chetan Kaushal. I had icicilombard health care policy for my mother 4034/FPP/03830452/00/000 which I renewed with policy 4034i/FPP/03830452/01/000. When I took the policy i was told that during the hospitalization my mother would get Rs 2000 as daily allowance. Even I inquired that whatever might be the tenure of her hospitalization she would get Rs 2000 per day and the guy selling me the policy said “Yes”. Last month I made a claim of Rs 5866 for my mother`s hospitalization (From 23 july 2010 to 27 july 2010) on 22 July. As ICICI Lombard has outsourced the verification process so I was asked to courier the originals to TTK healthcare people on 21 Aug through DTDC courier service and they receive it on 25 Aug.TTK health care people approve the amount of Rs 5866 but not ready to pay the daily allowance of Rs 2000 per day. According to them they have policy that hospitalization should be more than 5 days n less than 7 days i.e. exactly 6 days which is nearly impossible for any patient to be hospitalized for exactly 6 days. So they are not ready to pay. They ask me to contact to icicilombard for that.i spoke to ur customer care executive but none is ready to take my proper feedback to it. They again ask me to talk to TTK healthcare people. Kindly look into the matter as I think these people are trying to save that amount of Rs 10000 which I should get as daily allowance. Regards, Chetan Kaushal Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
Post your Comment