[Resolved]  Icici Lombard — UNDUE PAYMENT

Address:

South Delhi, Delhi

Sir,
This is to submit humbly for your kind consideration the following facts-
I took a policy(HOME SAFE PLUS) from ICICI LOMBARD vide policy no-4065/ICICI-HSP/1851326/00/000 & 4013/ICICI-HSP/236573/00/000
on 15/12/2008 hor my home loan no-LBDEL[protected] from their adviser Mr Manish Gupta at Chandigarh.
However later I came to know that I had been mis-sold the policy by him leading to a prolonged payment
in the form of EMIs despite the the policy being valid for only 5 years.
On learning this I got in touch with their officials on multiple occasions and was assured each time by Miss Simran from ICICI LOMBARD that the
problem will be soon sorted out.
When this did not happen then finally on 15 feb 2010 I decided to discontinue the policy and submitted my request accordingly.
I was assured that policy shall become ineffective with immediate effect .However to my utter shock they continued to deduct EMIs
and are still continuing despite repeated assurances from them(Sir aapko worry ki koi jarurat nahi hai.Ye sab aapko refund ho jayega.Kabhi-kabhi thoda time
lag jaata hai.)
Now they have even stopped taking my calls.
My earnest request is that all my EMIs(Rs 3836/-per month since MAR2010 till date alongwith interest may please be refunded immediately without any further delay.

Kind Regards.
Dr(Col) Deepak Sharma(retd)
C-3/3058,VASANTKUNJ
NEW DELHI-110070
MOB-[protected]