[Resolved]  ICICI Prudential — Policy Fund Value changed

My policy no 01010436
I have checked my policy found value on 4th June 2009,
My found value was 136958.00 and units 2639.41 this was in maximiser,
When I was checked on 5th June 2009, my fund value was 99003 and units are 1904.65.
My lifetime policy was merged with pension policy they charged service tax + mortality Charges of Rs/-423.00 (-7.29).
I sent the mail to [protected]@iciciprulife.com on 5th June, they sent the reply that we resolve the issue by 10th, I have not received any reply on 10th, then I called to customer care (I was trying customer care no science 5th) on 10th I was able to get the number.

I explained every thing to customer care executive, she told me sent unit statement (Which was I downloaded from online statement from the site), I sent the unit statement on the same day.
I checked on 11th morning, again a new story, my found was transferred to protector found value was Rs/- 101594.06 (Units 5520.87) they charged service tax + mortality Charges Rs/- 423.00

My total loss is 37954 + 846 = 38800.00 (service tax + mortality Charges), they charged twice service tax + mortality charges with out any my fault.

Please look into the issue

my, mis sheeru katiyar