[Resolved]  ICICI Prudential Insurance — Fraud & harassment

Address:

Thane, Maharashtra

Mr. Hitesh Gawade & Mr. Parikshit from India Infoline agency misguided(cheated) me in buying ICICI policy, Policy #12930801. Since I already had one policy with ICICI, I did not see any falsehood. They told me the policy had a term of only 5 years wherein the policy actually has a term of 10 years. They said I would get 140% of my policy amt on the 5th year but it is only after 15th year. I was also promised gold coin which never came. When I got the policy document I called them to clarify but I was misguided again and was told there is another kit which is on the way. Till i waited, 15 days of the requirement to cancel had passed and then I was told by them that the KIT I had received was the correct one. I the company company so many times but was always turned down stating I signed the document. I was ok keeping the policy but still I was cheated and the company seems not to be bothered about it at all. No One has worked on the complaint and it does not even look like they have even resitered it. They have not even checked on the agency who is doing a fraudulent job. Also I receive calls on daily basis from their agencies. It has become a total harassment. I spoke to one Supervisor Sunita about the entire scenario, she said she will lodge a complain about fraud but the only complaint she lodged was Do Not Call and said it will take 45 days to stop these calls. I receive 4 to 5 calls for new policy on daily basis from their company and they want me to continue the same way for next 45 days. I am sure no one would like to receive so many calls n one day and that too daily. I call this harassment. I have 2 numbers saved from where I get these calls from, they are 30542600/ 30542800. I know I won't get any help for closing my policy and getting my money back till locking period is over which is sad but atleast if you can help me to get these calls to stop immediately.