[Resolved]  ICICI Prudential Life Insurance — uncareless of there services

Respectd sir,
As i have made a policy in the year 2005 of the plan of three years then i have make continue my plan as going but in the year 2007 i gave the ICICI PRUDENTIAL LIFE INSURANCE my policy with the cheque of rs 18000/- to surrender my policy and make the payment.After that i wait for about two month then i call them then they told that your policy and cheque has been lost or kept anywhere in the office after that i proceed that ok now what to do to issue that copy then they told that you have to pay 200 rs for new policy and one 100/- rs stamp i agree for that also then on the date 13/07/2009 they call me and said that you have to pay 36, 000/- after that only the policy will be surrender know what to do please mail me as my details given below ;-
Name :- Sunanda Goyal
Address :- 12/2 chotti gwal toli Indore
Phone :- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

1. Yr ref no 22991924 dt 28 june 10.Policy no 104114 UIN 105N001V01.
2. Contents of yr letter are correct.
3. Sorry to say that u have not understood my complaint.
4. I have not received the payment for the current year i.e 2010.
5. As per info gethered from yr offices, the cheque was send to my old address of New Mumbai in
March 10.Cheque un delivered & being held at Vashi Office,
6 Request to issue a fresh cheque for Rs 3420.& send it to my new address of Ambala.
Regards.
Col M S Bhati
disagree

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