[Resolved]  ICICI Prudential Life Insurance Company — Policy cannot be surrender without visiting company office

Address:

Porbandar, Gujarat

We having complaint against ICICI Prudential Company ltd. We owned 2 policy with this company. on the name of
Name Policy No.
1) Krunal Kanakbhai Raichura 10703714
2) Khyati Krunalbhai Raichura 10690107

Above 2 policy cannot be surrender unless and until you personally visit company office for the signature. as such we are not able to to visit office anyhow.

Meanwhile, at the time of policy issue we didn't told about the policy that we have to visit company office at the time of surrender. They fraud with us and cheat us to get policies.

Now they are asking us to visit at office and then only policy can surrender.

Please help in this matter.