[Resolved] ICICI Prudential Life Insurance — Worst Customer service - A fraud - Does not care customer | |||
Policy# 09669302 I have made 8 premium payment 8 times using credit card. All the 8 times either system breaks with no error or warning. All the 8 times payment request never received by credit card company. Called customer service for 21 times and with 37 emails. One answer from ICICI Prudential customer service ' Pay premium.. send error report'. Customer service manager: DIMPLE A. Supervisor : Mr. Sayed Staff does not know if credit card payment is an option for policyholders. Whole idea of ICICI Prudential life is to make non-payment issue and force policy to lapse so they can pocket money claiming premium was unpaid and money was forfeited. General people - Please be aware of this tactic and learn from my suffering. I have lost 1 lakh rupees and this company is a fraud. W Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication via email has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance