[Resolved]  ICICI Prudential Lifetime — NON ACCEPTANCE OF SURRENDER OF POLICY

Address:

Chennai, Tamil Nadu

I have taken 2 policies viz. No.[protected]Yearly) for a premium of Rs.30000/- the policy commencement date is 17/12/2005 and Policy No.[protected]Half Yearly) for a premium of Rs.20000/- the policy commencement date is 16/02/2006. My cousin has approached your branch office in Velachery Road, Chennai on 25th September to know the NAV he has been told that any details abovt the policy can be given to only the policy holder or authorised by the policy holder. Since I have told that the policy holder's inability to come in person the I could get the NAV. I have surrendered the above policies for payment duly enclosing the required documents authorising Bluechip, West Mambalam Branch to submit the above surrender document for payment on 28th September 2010 they have refused to accept and asked them to tell the proposer to come in person to submit the above documents. I don't find any valid reason for returning the above even I have given the authorisation letter in favour Bluechip, West Mambalam. You can consider accepting such doucments or giving details about the policy when the person or agency who approaches with the proper authorisation letter from the proposer. I request your reply earlly on the above.