| Address: | Mumbai Suburban, Maharashtra |
My father BS Arora got retired in 2005 and got his gratuity amount from the company. He added some extra money from his pocket and invested Rs 13.30 lac in a pension policy from ICICI prudential. He also included my mother Balvinder Kaur Arora’s name in the policy as ‘Joint Life’ holder so that she could continue getting the pension after him till the time she was alive. My father used to get a quarterly payout of Rs 28800/- odd from ICICI prudential.
Unfortunately he passed away 2 months back due to ill health. To my surprise, ICICI have stopped the payouts towards my mother. I have been speaking to them since one month now and they are denying paying it. I sent them a copy of the annuity certificate which very clearly states my mother to be the “Joint life” holder of the policy but they’re not replying anything on that. I asked them for copy of the policy which my father had signed but they have not shared it till now. They have not replied to any of my mails in the last one month nor are they giving anything in writing. Every time I call them up they refuse to pay up and say that the policy is expired now.
My father was 61 years old when he got this policy. He was a highly educated and qualified man and was not dumb enough to invest Rs 13.30 lac in a policy with a meager quarterly pension of Rs 28800/-. At this rate he would have not even recovered the principal investment by the age of 72 years, forget about the interest receivable. And that is exactly why he had added extra money from his pocket into the gratuity amount to ensure that his wife continues getting the pension payout.
I have written to the grievance cell of ICICI prudential today but do not expect them to do much. I have seen the number of consumer complaints and court cases against them and they come across as a very unethical organization.
I have also written to my advocate today and will shortly initiate legal proceedings against them. I am just awaiting a reply from their grievance cell.
Can anyone guide me how to take this up with IRDA? I am not going to let ICICI get away with this one. Pl contact me on [protected]@yahoo.co.in or [protected] for any advice. Thanks Was this information helpful? | 
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