ICICI Prudential Mutual Fund — Non Receipt of Redemption:Lapse 1 Month

49 Reviews
 Chitra Sundar
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RE: non receipt of redemption: folio 3135600/66
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To: chitra_sund23@yahoo.co.in

Dear Investor,

Thank you for writing to ICICI Prudential Mutual Fund.

We like to assure you that we are working on the issue and will revert to you shortly with an update on the status via enquiry@icicipruamc.com.

Please note that your issue is being followed up through Service Ticket Number – [protected]. We request you to mention this ST for any enquiry on the status of this issue, in future.

For any further assistance, kindly contact us on our customer care helpline at

[protected]BSNL/MTNL lines) or[protected]non MTNL/BSNL lines) from 9 am to 6 pm, Monday to Saturday.

Alternately, you can also email us at enquiry@icicipruamc.com.

Warm Regards,

V. Kavitha Nadar

Customer Service Executive

ICICI Prudential Mutual Fund

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Original Text
From: chitra_sund23@yahoo.co.in
To: enquiry@icicipruamc.com
CC: customercomplaints@icicipruamc.com
Sent: 03.10.09 17:54:02
Subject: non receipt of redemption: folio 3135600/66

I had submitted for redemption folio no 3135600/66 on 16/9/09. Till date I havent received credit into my account.

When I called your toll free no, they informed that there was a possibility of rejection of ECS and that they would get back to me.

Nobody had bothered to revert back to me or inform me about it.

I find that settlement which should ideally done in T+2 days has reached no where.

Under the circumstances, you should either pay me interest for delayed payment or pass on the benefit of higherNAV as this delay has happened entirely due your fault and that since the SIP instalement was debited to the same bank account, I see no reason whatsoever that credit should be rejected.

I hope that this case is taken up immediately and revert back to me asap.

Chitra Sundar

No Reply is received even after 1 month. Such is the lax attitude of ICICI Prudential Mutual Fund. They seem to evade telephone calls and provide alternate email ids, even when we wish to escalate our complaint and send it to some higher authority than the normal email id enquiry@icicimutual fund.
Complaint comments  48 Comments     Updated: Share0Tweet0Share0


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My folio no is-4357705/60.I got a letter from icici prudential mutual fund regarding my cheque no-085962 for Rs.1000 drawn on state bank of India, Ins Shivaji has been returned unpaid by my banker for the reason of differ in my signature. Today I had gone to my bank and gave there a specimen signature.So please assist me or advise me what to do now for my future transaction.Thank you.
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There is mistake in my name which has been registerd by you and the same has been posted .so i request you to correct my name in all the details of yours my name is K N Divakar and you have been registered as D N Divakar
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sir i satyabir rawat nd my folio no is 4590516/27, now i want a current nav value in my mobile no [protected] pl tell me how to know status about icici mutual fund pl any suggest in my mobile, waiting soon your response

Satyabir rawat
what is the status of my folio no. 4376394/59 of redemption and cheque status plz reply its urgent
Nomination Folio NO.4735819
First Nominee Name : Gudito Gajendra Sagare Is Wrong Name
CORRECT Name is : Mrs. Sunita Gajendra Sagare.

Please mention CORRECT nominee Name .

ICICI Prudential Mutual Fund — not getting redemption after many callings

respected sir
after reminding again and again in icici prudential mutual fund about my cheque.They always say that u will get within 2 days.But still i didn't get it.please , u go throgh it and do needful to me.
What is the status of my Folio No 5011823
Pl. send the status of following FOLIO NOS.

2543936 (Fusion Fund Series-II) VIMLA PANDEY

2895882 (Indo Asia Equity Fund) ASHUTOSH PANDEY

Pl. send both status to ashutosh1959@gmail.com
Respected Sir
sujeet kumar folio no: 4739434 want to today nav value in my email id
and how can I see My
satya bhagwan folio no.1380459.(ICICI Prudential Emerging STAR Growth) I want to know status of my A/C.on my email account bhagvansatya71@gmail.com
I too have made online redemption folio No: 2370422/95 on 20 Jul 10 and was given ticket No [protected] but so far all my enquires for delay have fallen on deaf ears. Though the transaction according to them was by RGTS the amount is still not been credited to my account.
It appears they are only looking for investments but but do not want us to carry out any redemption.
Of all the MFs this is the only one which is the worst in redemption in spite of all the high tech in its website.


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    ICICI Prudential Mutual Fund - Non Receipt of Redemption:Lapse 1 Month