[Resolved] Idea 3g Net Setter — 3G NETWORK NOT AVAILABLE | |
I have purchased Idea 3G Net Setter Dongle from Idea Gallery ,
Gokul Township Virar (West) .Mr Sachin ,their service engineer
promised me that I will get a speed of 2 Mbps in my area
[Suman Complex Virar(West)].My Sim Card # is [protected].
The problem is I am not getting 3G network in my area.
I am getting 2G / GSM Network only and the speed is about
60 to 200 Kbps only.Even when I get Idea 3G network and
connect , it says "No Service" .I have placed many complaints
with Idea Gallery Virar as well as Idea Customer Care .
But even after 15 days no body has come to rectify the problem.
.They are refusing to refund the amount of Rs 1600/-
paid by me for the Dongle saying 3G services are available in my area
,which is not true.They have even generated a bill for 3G usage
for 15 days without bothering to check about my complaint and without providing
3G services.
Their Customer Care gives many dates for action on my complaints.
but fails to do so every time.The Idea Gallery Virar(West) also do not
bother to check whether my complaint is true or not.Please look into the
matter.My contact # [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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