[Resolved] Idea 3g Net Setter — Not Receiving daily updation for data usage

Saurabh Bhatnagar

from Dehri, Bihar

Address:

Ghaziabad, Uttar Pradesh

Sir/Madam,

I am haveing a idea 3G data card with double dhamaka plan @ 599/- with 2 GB free data usage.It's No. [protected].I used to recieve a message from idea for my daily data usage on my mobile no.([protected]) and on my data card also.But last 2 weeks i am not getting any updation for my daily data usage.So now i am not aware about my daily data usage.For this i am following to customer care since last 2 weeks but can;t get any satishfactory reply or solution of my complaint.when i got the updation for my data, i managed within free data.If I use more data than the free limit,so I have to pay the amount for the acces data.so i would request you to please look into this matter and do the neeful.

Thanks & Rgds:
Saurabh Bhatnagar
[protected]

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Sep 4, 2016

Complaint marked as Resolved

Verified Support

May 08, 2012

Idea Cellular Customer Care's response Dear Sir,

We wish to inform you that your complaint for excess charging related issue has been initiated with us; under reference number[protected] and you shall hear on the same till.11th May 2012.

Regards,
Ideacellular

Verified Support

May 12, 2012

Idea Cellular Customer Care's response Dear Sir,

We tried to call you on your alternate mobile number [protected]; but the contact could not be established. Thus we request you to kindly contact to our Idea customer care helpline for further assistance.

Regards,
Idea Cellular