[Resolved] Idea - 54300 — Subscribed to dymci through 54300 without my consent

karthikc1985

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Hello,

Today (07/06/2012) I have recieved SMS saying that I have opted for a service named "dymci" and Idea automatically activated it with out my consent. How can Idea take this initiative with out my consent ?

I had to call 198 to get rid off this service. My question is how come I got auto subscribed ? How do I launch a grievence with Idea on this ?

Note: I have been a loyal prepaid customer to Idea since 6 years, I don't want such sort of treatment from them

Thanks, Karthik

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Aug 30, 2016

Complaint marked as Resolved

Verified Support

Jun 11, 2012

Idea Cellular Customer Care's response Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC234484 in the subject.

Regards,
Idea Cellular