[Resolved] Idea and BSNL — FAILURE TO PROVIDE MOBILE SERVICE | |||
I APPLIED FOR MNP FROM BSNL (PREPAID) TO IDEA (PREPAID) FOR THE MOBILE NUMBER [protected] (UPC BA452789) IN THE MONTH OF APRIL 2011. ON 30TH APRIL 2011, I RECEIVED A MESSAGE CONTAINING "DEAR CUSTOMER, THE NO SERVICE PERIOD IS EXPECTED TO BE OF 2 HOURS. THE TENTATIVE TIME AND DATE FOR THE ACTIVATION OF YOUR NUMBER IS 30/04/2011". FROM 1ST MAY 2011 BSNL PEOPLE HAS DISCONTINUED THE MOBILE SERVICE FOR MY NUMBER [protected] AND IDEA PEOPLE ARE NOT ACTIVATED THE SAME NUMBER TILL TODAY. I CONTACTED THE IDEA PEOPLE MANY TIMES AND THEY ARE SAYING THAT YOUR PORTING REQUEST IS REJECTED AND THEY ARE TELLING WHY THE REQUEST IS REJECTED. AND I ALSO CONTACTED THE BSNL PEOPLE ABOUT THE REJECTION OF PORTING REQUEST AND THEY ARE SAYING THAT THE MOBILE NUMBER IS ALREADY TRANSFERRED TO IDEA NETWORK AND THE RECORDS ARE SHOWING THAT THE NUMBER [protected] BELONGS TO IDEA. NOW I AM NOT HAVING MOBILE SERVICE FOR THE LAST 11 DAYS. I REQUEST THE IDEA AND BSNL PEOPLE PLEASE RESOLVE MY PROBLEM AND GIVE ME THE MOBILE SERVICE EITHER IN BSNL OR IDEA WITH ANY FAILURE. WITH REGARDS K.RAMANJANEYA REDDY Mail ID: [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I am not satisfied with the above reply because i am not having bsnl service for my mobile number from[protected]. BSNL People has disconnected my number immediately on[protected] then how can re-generate the UPC Code. Even BSNL Simcard also showing as Invalid Sim. I already contacted with BSNL People in this regard, they told me that my mobile number is not existed in BSNL Network and is already migrated to IDEA Network.
From that Day i am having cellular service for my number [protected]. No body is able to give proper directions to get my number active in either network.
I need solution for my issue. Please take actions towards activation of my number [protected].
From that Day i am having cellular service for my number [protected]. No body is able to give proper directions to get my number active in either network.
I need solution for my issue. Please take actions towards activation of my number [protected].
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Idea — Failed to provide Mobile service
I switched to Post paid from Prepaid, now my outgoing and incoming is bared. They say that as Address is not matching or not finding they have disconnected. They asked me to resubmit Documents I have resubmitted my documents and still submitting my documents. Till now i have submitted my documents arround 5 to 6 times but the status is same no calls on my mobile neither incoming nor outgoing.It is big problem for me now.