[Resolved]  Idea Cellular — Inactive Sim

Address:Bangalore, Karnataka

I had an idea prepaid connection for last 4 years, recently I got a call from some idea marketing executive, saying that my number has been shortlisted for postpaid conversion(i.e. same number but postpaid) . I went ahead with offer. This offer was offered to me on 28th June, on 30th June some executive came to me & gave me a postpaid sim.

Now issues:
Postpaid sim hasn't got activated yet, that is even after 22 days.
i tried to connect the Retailer about the connection but they telling that The executive who took my id and cash , he left the job and gone to his native
Your prepaid customer care people says talk to post paid customer care & post paid customer care says they don't have any information on post-paid sim no.

Following are the details which might be useful for investigation:

Phone no.: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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