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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — False deduction in account through Value Added services
My Mobile number is [protected], on 21st Feb Automatically a service by Idea named "Big Radio" was activated on calling to the customer care the person said its activated by your mobile number, which is not possible but still I told him to shut down the service immediately which cost me 40 Rs. On march 28th again 30 Rs got deducted from my account for some unknown VAS service, still I told him to close down the service on asking customer care executive which service it is, they don't have a reply. Now again on 18th April 30 Rs got cut from my account for the service which was activated on 21st feb, which I've already got disconnected and customer care executive's reply is we cannot refund you sir.Not there are two things, i've never used this service and I didnt even know how to activate or use this service so how is it possible for me to activate it.
Companies are trying to gain more profit by activating such false services and I am sure that I am not the only one going through such an issue.
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