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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — bill over charged
respected sir,i received a bill 5955.56 dt 2 nov 2009 mobile no [protected] invoice no.[protected] fot the period of 2nd oct to 2nd nov 2009.
my mistake was i damned used your international roaming facilities and in return i got so many other charges in my bill, i deposited rs 2000 as an extra security apart from the security of rs2500 that i already had before ,now they have charged me again rs 2000 and additional rs2000. out of which one amount was adjusted but other is still there.
now after all this i went to your local office in agra on 9th nov omnitel where i met mr shafiq who assured me my charges would be adjusted till 25 th nov 2009 he was able to adjust just rs 500 i spoke to your manager here but of no use he assured but no reply til yet i called your office where i speak to manu but she didnt reply .its hopless to see your services are just rubbish worst part is this that my outgoing call is barred see my damn bill for last so many years you will never see any default in payment, this how you treat a loyal customer .