Idea Cellular — inflated billing | |||
dear boarders, i am here just to beware you about bogus billing of idea cellular. Unfortunately i have two connection of idea [protected] &[protected]. In jan'2011, i downloaded few songs from idea fresh. i did not subscribed any service but then onward I seen in my bill that they started to charge Rs 5 per day as mms call charge. when i enquired to customercare in this regard they respond that there is no subscribed service you avail, that charge was due availment of mms services though i never used any mms service except of downloading of few songs as mentioned above. However, after consistent communication they accepted their side mistake and refunded ~ Rs320 in march 2011 and excused that a service was activaed against my account and that has been unsubscribed now. But no stop from here again. they are continuously charging Rs 5 per day against head of mms charges. now i dicided to change this filthy cheater excercising MNP option. I putting this message here to just beware the customers from this chore mobile operater and also to make them cautious and to remain watchful as many o[censored]s do not read the bill carefully and this is the weakness where these chores especially idea cellular like, strike the most. If someone is willing to take a new connection, i would strongly suggest to look for some other operater, but not idea. Regards Suresh Tripathi Was this information helpful? | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
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Idea Cellular