[Resolved] Idea Cellular — SMS Pack | |||
Hi.. I faced fraud from idea cellular since earlier they were providing 200 sms/day for 1 month, for e recharging 8 Rs. But this e-recharged changed from 8 Rs. to & Rs. without giving any information. when i recharged Rs. 8 without knowing mesgs are still costing 1 Re./sms. when i called 198 they telling cannot refund such amount or cannot convert to Rs. 7 which for i paid & they not ready to talk with me and disconnecting call. The big mistake they made is when we press *1# in that menu 3rd option still showing Rs. 8 pay or recharge and get 200 sms free daily validity for 30 days. This is the tricks they playing to cheat customers and get money. Please take this matter seriously and avoid getting cheated from Idea My name : Girish NS Contact No.: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
where you people informed customers that it has been changed to rs. 7, what about all customers who have recharged for 8 without knowing.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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i have been dissconnect sms pack from decembar 2008, but company wiil be continue charg in my bill after complain they credit amount in my account but not unsbscribe permanently and they activate idea to idea call pack without my request and charge my bill after compalin it is unsbsribe but amount charged yet please help me.thanking you