[Resolved] Idea Cellular — Value Added Service without consent | |
Hi, I have idea prepaid no. [protected] which i am using since last 6 Years. On dated 02 May I have got the message "We got ur Dialer Tone activation request. U will be 1st charged for song selection & then for rental. I[censored] have less than Rs15, Idea Jingle will play as ur DT." send from IZ-55465 at time 14:55:14. I got second message "Your subscription to RBT_SEL_CRICKET NZ haz been activated. Thank You. " sender 55456. at time 15:30:29 and the third message was "You have been successfully charged for Cricket Dialer Tone for this series..." sender IZ-55456 at time 15:10:52 when i check my balance it reduced by Rs. 45. I iimmediatly contact to customer care and asked for why you activate this service when i was not request for it? then the person from CC told me you send us message for it. when i asked him for date and time he was unable to give me that. But I feel i have been cheated (looted) by the 'idea' . I even request him to return by amount to my account. I don't want this service but he told me that amount can not refund. So what i have to do? -Atul Pawar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
dear sir i lost my mobile on 23 at 9 "o" clock PM so kindly block the sim as i am reporter my cell contain the vip no so please block the sim
thank u
k. vinod kumar
thank u
k. vinod kumar
dear sir i lost my mobile on 23 at 9 "o" clock PM so kindly block the sim as i am reporter my cell contain the vip no so please block the sim my sim no [protected]
thank u
k. vinod kumar
thank u
k. vinod kumar
i accidentally dialled for a dialer tune.i din new they wil continuously deduct money for that.i wasnt aware.now everyday they are cutting money.plz help me.
Idea Cellular — activated value added service without being activated by me
My idea prepaid no is [protected].I have not activated cricket pack for which they charge 5re/day. when i called to customer care they have registered to deactivate the cricket pack within 48 hours.but by that time my account will be deducted by 15re.Again I called the customer care but they are not willing to lodge a complain about the irregularity. Now for the full day I tried to customer care but always same answer that is"all our customer care executives are busy with other number"Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
i accidentally subscribed for pay per channel in march, i was charged Rs. 50.
i thought i would be for the whole month.
today 13th may, my subscription renewed without asking me and i am charged Rs. 50 again.
Idea Cellular is not good.