Idea Cellular — activation of my number

sir,
im a regular customer of d above cellular company, i have taken many numbers from this company for my self and my friends specially golden numbers.and their excicutivesused 2 contact me whenever new series or numbers arrives.now i week before i got an information from one excicutive that new series have arrived.that is "9544".then told him that me and one of my friend want one number that is [protected] and [protected] then he told that it is a golden number.then i paid money for the two numbers and also submitted the required documents last week, then he told me that the number will b active soon, then i have waited for 4 or 5 days.now he is telling that we wont get that number.we have already paid money for that number.so kindly please take nessary action against them.and please protect consumers like us.

your's faithfully,
aneesh ajayakumar