[Resolved] Idea Cellular — Giving wrong information to customer | |
i am using idea prepaid service and i was called to idea regarding idea GPRS service and i asked them about weekly plan and she offered me Rs 35 plan and she told me surfing is free but you have to pay if you are download extra things from website but she gave me wrong information that surfing is charged and they deduct surfing money from my balance and thats againts law that comany is giving wrong information to customer and make them fool and now the are argue with me thats your fault Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
hello sir
i am satendra singh i was using the number of [protected] this was taken the name of harendra udaybhan singh but someone stolen my moblie and mumbers
so that i want to block this number or you can provide me same no. than please mail me address of idia gallery in ghatkoper.
satendra singh from kurla jarimari
i am satendra singh i was using the number of [protected] this was taken the name of harendra udaybhan singh but someone stolen my moblie and mumbers
so that i want to block this number or you can provide me same no. than please mail me address of idia gallery in ghatkoper.
satendra singh from kurla jarimari
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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i have received your SMS from IZ-54777 as below on my mob no: [protected]
"Dekhiye unlimited Internet video bina kisi download charges. click
http://m.vuclip.com/cu?sn=431"
As per i have clicked for viewing it & seen 2 videos of 2.1MB & 98KB
after that I have checked my balance i was shoked to see there is deduction of Rs. 107.52/-
As i checked bal. before & after the use o[censored]rl
and now i am calling to customercare but failed to connect
please give me valid reson for this deduction ASAP.