[Resolved]  Idea Cellular — call and sms barred

Sir
recently idea cellular acquired me as a new customer . before going to idea they informed me that i will be their valuable customer . So i clearly told them that i dont want any service interuption. on 13th they sent me a letter in which they mentioned that my credit limit is just Rs 500. and on 16th morning at 9.45 send me a message that i ahve crossed my credit limit . They also didn't send me any bill. At 11am they barred my sms and call too. i tried to pay their bill through net also but their site was going under maintanance so i couldn't pay. i called at their customer care any time .complain ids are 85959181, 85962883, 85967253, 85967299... once i got free in eve then i went to pay at their store at sec 14 , gurgaon outlet . Their i came to knw that that shop is closed for last 2 days... in entire day i mailed at their customer care id (grievance.[protected]@idea.adityabirla.com). i requested them for a feed back call . but they didn't do that also . Now i want a legal action on idea cellular from consumer forum . I will present all the evidence once i will be asked . Kdly take proper action ....
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information