[Resolved]  Idea Cellular — debiting charges without permission

i have idea's card. last month i.e. in the month of may i had recharged with rs.89/- sms voucher. after that in the next month they have charged me a 89/- more and renew my sms pack without my permission and without informing.now my balance is in nagative. and they r saying that this is auto renewal system. please take some action against them.
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Aug 14, 2020
Complaint marked as Resolved 
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Idea Cellular — DOING WITHOUT PERMISSION

HI
My name is Sachin Kumar & My number is [protected] . I have to closed my 2 & half year nuber due to poor service of Idea. I said to idea to close my connection & refund my security on 11 th may but on 10th june i visited to Idea showroom where is security as it is not adjusted in my bill. Then what they did they applied for my security on their own on the same day without even telling me. then i talk to their customer care executive he said that u have applied for your security today, When i visit their showroom in the evening that why you applied on today then they said u came & shouting on us thats why we applied for your security. Then again I said that why you applied while i never gave any instruction to you then what did? They cancelled my request of security.
what is goin on in idea
They can do anything they want my request to all the consumer kindly check their bills while paying them as i never do
They can do what ever with your request
They can do anything in your accounts on theri own
Sachin kumar
[protected]
respected sir
29th sepetember2009 ko maine 30 ka recharge karwaya tha us din maine company se kisi bhi tara k offer k activation k liye request nahi kiya tha lekin company ne mer 15 ka balance deduct kar diya aur customer care k taraf se mujhe bilkul bhi response nahi mil raha hai. jiske wajah se mai idea cellurlar se kafi dukhi hoon. please mera balances phir se credit kar do
respected sir
my name is shagir shaikh.
my mobile no is [protected]
29th sepetember2009 ko maine Rs 30 ka recharge karwaya tha us din maine company se kisi bhi tara k offer k activation k liye request nahi kiya tha lekin company ne mera Rs 15 ka balance deduct kar diya aur customer care k taraf se mujhe bilkul bhi response nahi mil raha hai. jiske wajah se mai idea cellurlar se kafi dukhi hoon. please mera balances phir se credit kar do

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