[Resolved] Idea Cellular — Every month they are cutting money from my mobile Account | |
Dear Sir/Mam, My mobile number is [protected], few months before i have activated night calling plan and then in next month i dont want that plan so i have deactivated that plan, so Idea customer care peoples told me to send them messagess for unsubscribe that plan, I did this so many time but also my 60 rupees are deducting per month and when i am talking with these Idea peoples they are saying me that this plan is not deactivated I am not getting what happened these peoples are only taking my money, Idea service is very bad please do something. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
idea telecom services — CUTTING MONEY FROM MY ACCOUNT
Respectedsir/maim
I am shashi kant mishra user of idea prepaid service, I was recharged by 52 Rs promo balance sucessfully
on 12-sept-2011, 07:12:28am, After making 2 or 3 calls of Rs 3 Nearly, my account shows low balance as 29 paise, it was on date 16th sept 2011, after that i was talked with customer care more than 5 times in two days but their responce was i have not information about your account, on 19th sept i was talked with senior customer care he were said i am taking your complaIaint, but after that idid not get any responce, on 20th sept talking with a senior customer care i got a message your consern for incorrect deduction is under process and you will be action within 09/21/11, 05:27:00 pm, but i did not get any responce, on 21th 05:40 pm after talking wit a customer care he said in message the date given is 22th sept and you are telling lie,
on 23rd sept a customer care was said i am again sending your complaint, all the customer care says different statment. I am facing a lot of problem due to this, and i don't know how much people facing problem like this.
please quick action to my problem.
Thanking you
Regards: SHASHI KANT MISHRA
PLACE: BANGALORE
MOB NO-: [protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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pls solve my problem . contact me my no is [protected].