[Resolved]  Idea Cellular — about charges deduction

I have activated a scheme under which my account is supposed to be debited by 5o paise/ call. I used the scheme for long time and whenever the validity was ended i recharged it. but suddenly the deduction increased to 1 Re/call. when i enquired for the same i got fake and confusing answers. One man in their Customer Care Center told me this is due to NETWORK PROBLEM. when i told him without network how could i make the calls, then He told me i will forward a complaint on your behalf and your problem will be solved within 7-8 hours. But as i expected nothing happened.
after that i called them again but the man told me to hold my call for while and suddenly after few seconds my call was ended. and it happened for two times again.
Now every time when i made calls i was supposed to tell them a full story . It took so much of my time .
Infact i am still waiting for there deduction causes.