Idea Cellular Company — Complaint against fraud tactics played by company to mint money

This is to bring to your kind notice that I am a subscriber of the Idea cellular connection.My phone number is[protected].

I have a prepaid connection.Last week on 12 June 2009 I recieved a call from an Idea executive named Vivek who wanted to convince me to take a Postpaid connection.
His office is situated somewhere in Faridabad.
He proposed to me a 699 plan.
I agreed to take the plan but I asked them to convert my prepaid into Postpaid so that my number remains the same.
He had sent his executive to my home on Saturday i.e. 13th june 2009 who gave me a new Sim card.He also took 750 rupees in advance for the connection but he didn give me any reciept against it.
I was promised that my connection would get activated within 24hours. But its almost one week now and nothing has happened.

On top of that now my prepaid connection has also been blocked.

I also visited Idea care centre situated at Kishan ganj, Old rohtak Road New Delhi -7 but thay also seemed uninterested to listen to my problem.

Not only they have taken extra money from me but also blocked my number which had nothing to do with them.
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This is to bring to your kind notice that I am a subscriber of the Idea cellular connection. My phone number is [protected]

I have a prepaid connection. Since Last six-seven month on dated[protected] I received a SMS “Congrates you have renewed for mobilE Investor Monthly pack for just Rs. 50/- to 28 day” and they have deducted Rs. 50 from my credit balance

In this regard on 26th I have called to 12345 and register a complaint that I have never send a massage our nore I have called for the scheme to activate.

One executive (name I d’nt hear) told me that u have requested through sms therefore we have activated the scheme, I have denied for these type of sms also in my cell’s sent item there is note a single massage to idea, I have objected to him and told that I will discontinue the connection if my money (Rs. 50) note refunded by the company. That he told me that u can register a complaint for incorrect deduction of balance

I have told him please register.

After half-n-hour I have received a sms from IZ-SIVR “ dear customer, your concern for incorrect deduction is under process and would be actioned within 12 hour 0 min sr no. 1-[protected] thank you.”

Surprisingly today I have know the fact that in india the mobile operators are in huge competition and under pressure from rate war and therefore they have started to cheating customers like me and making a huge money without any cost

In example

The idea has 5 crore subscriber base even 10% of the subscriber are note aware about these type of fraud than they can easily earn Rs. 25-50 crore annually

Please sugest me whare to complaint

attention to Mr. BIRLA Ji

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