[Resolved]  Idea Cellular — Credit limit exceeded

Address:

Ahmedabad, Gujarat

Hi, I was using Idea post paid connection from July'13 in the Ahmedabad, Gujarat circle. My plan was 399.00 PM included (90000 free local/STD seconds, 100 SMS Local/ national and 1GB - 2G data free for every month). My last bill generated with the total amount of Rs 760.00 (with all a/c +/- settlement ) also my credit limit exceeded from 750 to 1400. Please tell me if a company will offer some plans, in which your credit limit were exceeded and by the months end after paying your total bill amount they will stop your incoming/ outgoing calls, what will be your reaction? We have to used offered facilities that's why we choose your network, and the credit limit will proportionate towards your bill plan and your uses. Bill generation depends as per call charges accordingly credit limit will increased, and after bill generate according to the plan they settle the total amount. So why we are paying to increase limit which is related with the plan that we op't. Boss exceeding credit limit also included with your plan that's why we op't your services, and according to your offer we will avail services, so their is no point to pay the increase credit limit. For example: My Old credit limit : Rs 500.00 at the time i purchase number My monthly avail service cost : Rs 1000.00, and credit limit increase : Rs 1500.00 After consider the particular offer rates cost are : Rs 600.00 & credit limit : Rs 1500.00 Billed Amount : Rs 600.00 Please resolve my problem ASAP because every 2-3 day they stop my services. - Anshul