[Resolved] Idea Cellular — CUG Network | |||
This is the third time, I am complaining here because my problem has not been sorted out. I bought 3 no of idea with the assurance of CUG that if we call on these three number, no charges will be given. Then since, I have been paying. They are not willing to activate my CUG. These nos are [protected], [protected] and [protected]. When I called customer care to check whether CUG is activated on this no they said no. I asked them what should I do then? They asked me to go to idea Showroom. I went there 12 times for the past 6 months to add my no in CUG network. Idea showroom person said we cant do anything. Consult the person who sold you number. I am incapable to find him. Even I complained here thrice and Last time they wrote coment that services have been installed. But i got the bill on these nos. Again, I called customer care, they said cug has not been activated with these nos. I am really helpless. This is the third time, I am complaining here. They have not even called me once and they are saying I am not reachable. For the six month I have been paying amount on the sevices which I was assured to be free of cost.I simply want my give no to be cug network: [protected], [protected] and [protected]. When I got these corporate no they said calling on these nos will be free. Only then I took. Now they are not activating and charging bill. When I complained in 26 july here, idea wrote on comment that It has been activated. But its not indeed. When I again called idea customer care they said go to corporate office. I do not know how long i will pay bill for the services which I assured to be activated and free of cost. Please, If you can do something, take a stern action on these...Because they write comment here to be done but actually it is not done. I am fed up. This is the last time I am complaining here with hope to get the problem solved.... One more thing, I am going to stop paying bill of these nos [protected], [protected], and [protected], if these numbers are not activated in CUG Network. Because I chose idea network only because of CUG Network. And it has been acheel heel. Therefore I decided not to pay bill either they install my cug network or terminate these numbers. Gautam Jha [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
refend my450Rs
How many times do you expect to go Idea Showroom. I went there, but they said we can not do anything...
Why do not you understand, they people are saying we can not do anything...This is not in my hand...I went there several times but became substantial.
Dear Customer,
We would request you to kindly contact to your nearest My Idea for further assistance.
Regards,
Ideacellular
We would request you to kindly contact to your nearest My Idea for further assistance.
Regards,
Ideacellular
I am fed up with ur suggestion to visit my idea showrrom. I went yesterday, MYidea Showroom at shakarpur, but they refused to do anything. They said go to Corporate Office AT Cannaught Place to get it rectified. Now tell me should I wander here and there for this idea number. Even I find this forum is useless to do anything. Finally I decided to Change idea to some other...
Why you people are torturing me, I again went yessterday to MY IDEA. They refused to do anything. They said go to corporate Office at Cannaught Place. I visited at least 10 times to iDEA sHOWROOM, PLUS CALLED 1000 TIMES TO CUSTOMER cARE to get it rectified but nothing helped me. I have come this forum with lot of hope to get it rectified. And even this forum too is useless. This is India, no one can expect anything. Here, problems can be aggravated but can not be simplified. I am fed up with this Idea. Now, I have decided to change idea Service They are all useless. And, from this month, I am not going to pay any bills.
Gautam
Gautam
i was take two corporate no [protected], [protected] my cug is not activated i was call to the customer care and asked to him they said no. these plan cug calling is free thus i was do the complaint in gallery but they can take a lost of more time is that cheating with customers so you can process please do something I do not know how long i will pay bill for the services which I assured to be activated and free of cost.
Sir,
I have taken 3 numbers 6 months ago that is [protected], [protected], [protected] with the assurance of CUG. But these three numbers are not in cug. I have complaints many times. They said go to idea Showroom. Idea Showroom says go to corporate office,. Corporate office says go to sales person. For the past six months, I am going here and there but nothing got sorted out. They are charging very heavily and not willing to add my number in cug network that was the only reason I chose idea service. Please help...
Gautam
I have taken 3 numbers 6 months ago that is [protected], [protected], [protected] with the assurance of CUG. But these three numbers are not in cug. I have complaints many times. They said go to idea Showroom. Idea Showroom says go to corporate office,. Corporate office says go to sales person. For the past six months, I am going here and there but nothing got sorted out. They are charging very heavily and not willing to add my number in cug network that was the only reason I chose idea service. Please help...
Gautam
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Idea Cellular — CUG Activation
Sir,This is the third time, I am complaining here because my problem has not been sorted out. I bought 3 no of idea with the assurance of CUG that if we call on these three number, no charges will be given. Then since, I have been paying. They are not willing to activate my CUG. These nos are [protected], [protected] and [protected]. When I called customer care to check whether CUG is activated on this no they said no. I asked them what should I do then? They asked me to go to idea Showroom. I went there 12 times for the past 6 months to add my no in CUG network. Idea showroom person said we cant do anything. Consult the person who sold you number. I am incapable to find him. Even I complained here thrice and Last time they wrote coment that services have been installed. But i got the bill on these nos. Again, I called customer care, they said cug has not been activated with these nos. I am really helpless. This is the third time, I am complaining here. They have not even called me once and they are saying I am not reachable. For the six month I have been paying amount on the sevices which I was assured to be free of cost.I simply want my give no to be cug network: [protected], [protected] and [protected].
When I got these corporate no they said calling on these nos will be free. Only then I took. Now they are not activating and charging bill. When I complained in 26 july here, idea wrote on comment that It has been activated. But its not indeed. When I again called idea customer care they said go to corporate office. I do not know how long i will pay bill for the services which I assured to be activated and free of cost.
Please, If you can do something, take a stern action on these...Because they write comment here to be done but actually it is not done. I am fed up. This is the last time I am complaining here with hope to get the problem solved....