Idea Cellular — did not returned security deposit money even after paid total bill

Address: Jammu and Kashmir

i have paid total bill in the month of Jan 2013.even after paying the bill they are saying that they are not refundable ...
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Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., & alternate contact number. Also mention your token ID 205IC326633.

Regards,
Idea Cellular

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