Idea Cellular — Fake Bill -Net Setter- Huge Bill 10000 rs for 200 rs plan- Harassing

Address:

East Godavari, Andhra Pradesh

Dear Sir ,

With this complaint i would like to express my worst experience with Idea Cellular. Where Idea people cheated like any thing . has given me Net setter as a free gift as i was being a premium customer since 6 years .

My Plan - 200Rs - 500MB
Actual Usage - 490MB
Idea Wrong Calculated Usage- 1974MB
Idea Wrong Bill Sent- 10,000 Rs.

This below (proof )mail i was received from idea to my idea net setter account , which says i have not been crossed 500MB after this reminder i have not used the i Internet any more but after few days i have received mail from them says that u have used 1974 MB and so that you have to pay 10000 Rs for that . I have given so many mails by explaining the issue but nobody responded simply without any clarification they are saying you have to pay the bill as per machine calculation .. The worst worst service , no employ listen to the complaint also ....

Proof Mail :

Name:
Number: iz-idea
Content:
Dear Customer, Ur Data pack on [protected] has 500 MB Free Usage. Till 09-MAR-12 23.59hrs 412.57 MB has been used and bal 87.43 MB can be used till 26-MAR-12
Time:[protected]:40:34