[Resolved]  Idea Cellular — Fooling Indian customer

Address:

Mumbai City, Maharashtra

I have subscribed for 149 Plan for Tech M also I have subscribed 1GB (98 additional rental) internet plan. More than this would be 10P / 10KB.

Now my outgoing service on my number is barred, when I discussed with customer care, it is barred because my credit limit is exceeded. And customer care executive asked me to pay some 1000 or 2000 to get the service continued.

Issue here is as follows 1GB = 1024 MB = 1048576 KB .. This translates to RS (1048576 * 0.1 (10Ps / 10KB) / 10) = 10485 /- Which is very high than my Credit Limit which is 2000/-

So You can Clearly See that IDEA is Fooling People here. Wherein they are Promising with 1GB GPRS Usage @ 98/- But in Regular Billing Cycle When the limit of 200MB is Reached they are Stopping the Services and Asking to make an INTERIM PAYMENT.

My Contact Number is : [protected] And I dont want any Stupid call centre people calling me for this complaint. Call me only if you have UNDERSTOOD this ISSUE.