Balance deduction
Dear sir/ma'am,
Rs. 40 was charged from IDEA Postpaid 4 (40X4= 160) times in one month . The message I got from IZ-ideaCMS is as follows:
"" Dear customer, thank you for downloading Content Package from nazara. You have been charged Rs. 40 "".
When I talked to customer care He first told me that there are no package is showing like this , and it will b refunded. i have received that massage four times in one month every time when i received that massage i call the customer care but they are always give me the same answer that is our system its not showing anything it might charged by mistake . but when i recieved my bill it charged Rs . 160 and when i make a complaint to the customer care they say that you have download the Content Package from nazara . and the money can not be refunded whan i asked then for the details they said we dont have any information , u go to our outlet . kindly look into that matter .
Sir/Ma'am, please look into the matter for refund. I'll be truly grateful to you.
Regards,
vinesh jain
mob. no.-[protected] , [protected] Was this information helpful? | 
Idea Cellular — Against Fraud billing
Sir, My complain was against wrong bill in continuous two month even inform them to deactivate all services which are never demanded by me.We done several reminder to waive-of[censored]nused amount by several e-mail & over by Phone, but till dated they not interested to resolve the problem.Detail of summery is as below, we have some reply from them if you required we can mail it.We are waiting your reply for waive-off amount Rs 5500/= out of bill Rs 6769/= for the month of Aug-2011 (Bill Period 16th July to 15 Aug-2011) & waive-off amount Rs 3000/= out of bill Rs 4162/= for the month of July-2011 (Bill Period 16th Aug to 15th Sep.-2011) against prepared wrong billing as your Plane for my no [protected] the Max. limit o[censored]sage Rs 1000/=per month than is how to cross your given limit. As we may right no one service provider allow to cross his limit. Also I had never demand for GPRS in my No. then how to activated GPRS in my Phone. Many request by mail & by Phone but no satisfactory reply from your end till date, Pl resolve complaint immediately.
S K Tripathi
[protected]