[Resolved]  Idea Cellular — Fraudulent scheme by Idea prepaid on Internet pack

Address:

Ghaziabad, Uttar Pradesh

I am user of idea prepaid mobile no. [protected]. on this no. i have been using 98/= internet pack also. recently on 2nd of July i connected my phone to use internet. it worked for 5-10 minutes and then disconnected. I supposed that balance might be finished. next morning i found that my regular balance which was approximately 100/= also came to 0.

on 3rd of july again i recharged my phone for Rs 100/= and simultaneously internet pack for Rs 98/=. in the evening when i used internet, again after 5-10 minutes, it was disconnected and i found that my regular 100/= balance again came to 0.

I have almost lost my Rs 300/= without any notice. earlier i was receiving sms alert reg. expiry of internet pack but for past 3 months i am receiving any alert. a dealer told me that my regular balance is drowned due to expiry of int. pack.

If so, why should i loose money in this way. I am feeling me simply cheated. without informing the expiry of int. pack, how it should work and drowned my regular balance.

i request you to take corrective action by crediting my regular balance back.


With Greetings & Regards



Harbansh Sharma

[protected]